The Bozzuto Group logo

Evening Concierge (Monday - Friday, 3pm-11pm)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.67 - $22.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a renowned real estate company recognized for designing, building, managing, and maintaining exceptional residential communities. With a focus on creating one-of-a-kind residences, Bozzuto is committed to delivering extraordinary experiences to clients, residents, and team members alike. The company prides itself on fostering a collaborative, inclusive workplace where teamwork and shared values guide every role. Bozzuto is dedicated to core values such as concern, creativity, passion, and the pursuit of perfection. These principles inspire and empower employees to continually strive for excellence and unlock their full potential. As a company, Bozzuto values the well-being and professional growth of its team members while cultivating a culture of respect and inclusivity.

The role of the Resident Concierge at Bozzuto is an essential front-facing position responsible for creating excellent first impressions and maintaining positive ongoing relationships with residents and prospects. This role requires a warm, personable individual who can make residents feel at home and valued. The Resident Concierge acts as the welcoming presence and problem solver, offering timely assistance with care and attention. Responsibilities also include organizing engaging community events that foster resident connections and brand loyalty. Leveraging social media platforms to generate excitement and encourage positive reviews is a key part of this role. The Resident Concierge handles day-to-day operational tasks such as managing front desk logs, package rooms, club room reservations, and freight elevator scheduling. Flexibility to work evenings or weekends as needed is essential. This position offers competitive pay ranging from $20.67 to $22 USD per hour, along with eligibility for bonus opportunities. Bozzuto’s commitment to its employees extends beyond pay, offering comprehensive benefits and a supportive environment for career development, retirement planning, health and wellness, and diversity inclusion.

Job Requirements

  • 2+ years of experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years of experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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