The Bozzuto Group logo

Evening Concierge (Monday - Friday, 3pm - 11pm)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $22.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a leading real estate company dedicated to designing, building, managing, and maintaining unique residential communities that provide exceptional living experiences. Known for its deep commitment to doing good for the community, Bozzuto operates with a core focus on concern, creativity, passion, and the pursuit of perfection. The company fosters a welcoming and inclusive workplace culture where teamwork thrives and employees are empowered to reach their full potential. Bozzuto is highly regarded for its award-winning culture and benefits that promote career development, retirement planning, family support, and health and wellness for its team members.

The role of Resident Concierge at Bozzuto is crucial as it represents the first point of contact for prospects and residents entering the community. The Resident Concierge is responsible for creating positive and welcoming first impressions, building lasting relationships, and personalizing every interaction to make residents feel at home. This position offers a unique opportunity to engage with residents on a daily basis by solving problems, assisting with community needs, and organizing events that foster a strong sense of community. The Resident Concierge also plays a key role in building brand loyalty by maintaining a meticulously cared-for environment and generating awareness through social media engagement. This position requires a customer-focused mindset and the ability to handle front desk operations efficiently, including managing packages, reservations, and community spaces. The role may require working evenings and weekends depending on the shift.

Bozzuto offers competitive compensation for this position with a salary range of $21 to $22 USD per hour, along with additional bonus opportunities. Team members are supported not just through competitive pay but also through a comprehensive benefits package that includes health insurance covering medical, dental, and vision; paid time off including holidays; retirement planning with a 401k company match; tuition reimbursement; and employee resource groups that foster diversity and inclusion. Joining Bozzuto means becoming part of a community that values not only professional growth but also overall well-being, ensuring every team member is set up for success in their role and beyond. The company embraces innovation and even uses AI-enabled tools in their recruitment process to ensure a fair and efficient candidate selection. Overall, the Resident Concierge role at Bozzuto offers a fulfilling and dynamic career path within a supportive and thriving community-oriented workplace.

Job Requirements

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills
  • sharp professional appearance
  • competency with various software, apps and computer programs
  • attention to detail
  • customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality

Job Duties

  • solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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