Job Overview
Employment Type
Part-time
Benefits
Free well-balanced meal per shift
Discounts on room rates
Discounts on dining
Discounts on golfing
Discounts on skiing
Discounts on spa
Free parking
Movie theater coupons
Career growth opportunities
paid vacation days
Annual wage increases
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement benefits
recognition programs
Employee Referral Bonus
Job Description
Marcus Hotels & Resorts is a prominent hospitality company recognized for its dedication to delivering exceptional guest experiences through its collection of unique hotels and resorts across the United States. Established as a division of The Marcus Corporation, the company boasts a rich history spanning over 60 years, earning a reputation for operational excellence and outstanding service. Our properties are known for their distinct character, style, and commitment to creating memorable moments for guests and associates alike. The Lincoln Marriott Cornhusker Hotel, a historic Nebraska landmark located in downtown Lincoln, is part of the Marcus Hotels & Resorts family. With nearly 90 years of service, this Marriott property has evolved into a benchmark for hospitality in Nebraska's capital city, offering guests an inviting place to connect, celebrate, and be inspired. We pride ourselves on our dedicated and professional team members who bring magic to the guest experience every day.
The Evening Concierge Lounge Attendant role at the Lincoln Marriott Cornhusker Hotel offers a unique opportunity to be an ambassador of hospitality and local culture during evening hours. This part-time position involves ensuring that guests enjoy a seamless and memorable experience within the club lounge. The attendant is responsible for monitoring seating availability, maintaining cleanliness and safety standards, and providing personalized service to guests, ensuring their comfort and satisfaction. Acting as a knowledgeable resource, the attendant offers detailed local information about attractions, events, and hotel amenities, enhancing the guest experience beyond expectations.
This role requires someone who excels in communication, attention to detail, and guest service. You will facilitate transactions, manage inventory of snacks and beverages responsibly, and adhere strictly to all legal regulations, including those related to alcohol service. Cleanliness is essential in this role, requiring routine upkeep of the lounge, inventory management of glassware, and proper storage of all items. The position involves working during varied schedules, including evenings, weekends, holidays, and special events such as Husker Game Days. We seek a professional who can manage pressure with grace, exhibit excellent interpersonal skills, and contribute positively to our culture of excellence and hospitality.
By joining the team at the Lincoln Marriott Cornhusker Hotel, you become a part of a historic hotel renowned for its warm hospitality and commitment to guest satisfaction, supported by a company culture that values growth, respect, and opportunity. This role is ideal for candidates passionate about hospitality, eager to grow their career, and delivering distinguished service that leaves a lasting impression on our guests.
The Evening Concierge Lounge Attendant role at the Lincoln Marriott Cornhusker Hotel offers a unique opportunity to be an ambassador of hospitality and local culture during evening hours. This part-time position involves ensuring that guests enjoy a seamless and memorable experience within the club lounge. The attendant is responsible for monitoring seating availability, maintaining cleanliness and safety standards, and providing personalized service to guests, ensuring their comfort and satisfaction. Acting as a knowledgeable resource, the attendant offers detailed local information about attractions, events, and hotel amenities, enhancing the guest experience beyond expectations.
This role requires someone who excels in communication, attention to detail, and guest service. You will facilitate transactions, manage inventory of snacks and beverages responsibly, and adhere strictly to all legal regulations, including those related to alcohol service. Cleanliness is essential in this role, requiring routine upkeep of the lounge, inventory management of glassware, and proper storage of all items. The position involves working during varied schedules, including evenings, weekends, holidays, and special events such as Husker Game Days. We seek a professional who can manage pressure with grace, exhibit excellent interpersonal skills, and contribute positively to our culture of excellence and hospitality.
By joining the team at the Lincoln Marriott Cornhusker Hotel, you become a part of a historic hotel renowned for its warm hospitality and commitment to guest satisfaction, supported by a company culture that values growth, respect, and opportunity. This role is ideal for candidates passionate about hospitality, eager to grow their career, and delivering distinguished service that leaves a lasting impression on our guests.
Job Requirements
- Ability to work varied schedules including evenings, weekends, holidays, and special event days
- Must obtain and maintain active Lancaster County Food Handler and Responsible Beverage Service Training Certifications
- Ability to handle work pressure professionally
- Professional, well-groomed, and courteous appearance
- Compliance with all health and safety standards
- Ability to represent the company in a professional manner at all times
Job Qualifications
- High school diploma or equivalent
- Prior hospitality experience preferred
- Ability to effectively address guest and employee concerns with empathy and positive solutions
- Detail-oriented with ability to multi-task and produce high-quality work
- Excellent conversation and etiquette skills
- Strong interpersonal, listening, and communication skills
- Ability to speak, read, write, and understand English
Job Duties
- Monitor club lounge for seating availability, service, safety, cleanliness, and well-being of guests
- Act as an ambassador by providing special assistance and information about local attractions
- Use clear communication to respond to guest inquiries accurately
- Gather and provide information about property amenities and surrounding area events
- Facilitate all transactions and greet guests warmly
- Maintain stock, cut, store, and label snacks and perishables to ensure quality
- Ensure glassware inventory is clean and properly maintained
- Adhere to all state, federal, and corporate liquor regulations
- Perform general cleaning tasks to maintain health standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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