Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $58,000.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a leading real estate company dedicated to designing, building, managing, and maintaining unique and high-quality residential communities. Established as a company with a strong commitment to excellence and community, Bozzuto operates with a core philosophy centered on doing good for everyone involved – from the residents and clients to the team members themselves. This commitment is reflected in their corporate culture, which emphasizes teamwork, inclusivity, and a purpose-driven workplace where creativity, passion, concern, and the pursuit of perfection are fundamental values. Bozzuto's reputation in the real estate industry is built on the consistent delivery of exceptional experiences and a meticulously cared-for living environment.

The Evening Concierge at Bozzuto plays a vital role as the welcoming face and first contact for residents and prospective residents returning home or visiting the community. This position works Monday through Friday from 11 AM to 8 PM and is centered around creating memorable and personalized interactions that help foster a sense of belonging and community. The Evening Concierge uses their hospitality skills to make residents and visitors feel at home, addressing their needs efficiently and with care, and building ongoing positive relationships. This role requires strong communication skills, an eye for detail, and a customer-focused mindset, all coupled with the ability to maintain a professional appearance and operate various software and applications seamlessly.

Responsibilities include problem-solving, assisting residents and prospects, planning and executing resident events, managing social media engagement, encouraging positive reviews, and handling organizational tasks such as package management and reservations. The position also demands physical ability to lift packages up to 25 pounds, especially during busy holiday seasons. The salary range for this role is $55,000 to $58,000 annually, and includes eligibility for bonus opportunities.

Bozzuto is not just offering a job but an opportunity to join a community committed to employee well-being and professional development. The company provides competitive compensation alongside a comprehensive benefits package that includes health and wellness coverage for medical, dental, and vision care; 20 days of paid time off plus holidays; retirement planning with a 401k match; tuition reimbursement; and access to diverse employee resource groups. Bozzuto fosters an environment where employee growth and connection are prioritized, ensuring a workplace where team members feel valued and empowered. The company is an Equal Opportunity Employer and integrates AI-enabled tools in its recruitment process to identify the best-qualified candidates efficiently.

Job Requirements

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • a sharp professional appearance

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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