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Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
HSA
FSA
LSA
accident insurance
hospital indemnity
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a distinguished leader in senior living, committed to serving the needs of older adults with compassion and excellence. As a fast-growing, family-owned company managing over 60 communities nationwide, RLC provides residents with a beautiful, resort-style environment where they can enjoy quality living supported by dedicated professionals. The company’s core values of Respect, Honesty, Kindness & Compassion, and Service Excellence shape the culture and daily operations, fostering an atmosphere where both employees and residents thrive together. At RLC, the mission transcends typical job roles, emphasizing a servant-hearted approach where team members work closely to ensure residents'... Show More
Job Requirements
- At least 21 years old with valid driver’s license
- Clean driving record
- Ability to valet park vehicles safely
- Able to work Thursday-Monday 3:00 pm to 11:30 pm
- High school diploma or equivalent (GED)
- Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Willing to assist in various areas
- Team-oriented with a proactive approach
- Reliable in completing tasks accurately and on time
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Strong problem-solving, organizational, and multitasking skills
- Knowledge of Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English
- Team oriented with a proactive approach and attention to detail
- Knowledge of the local community preferred
- Ability to meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- Oversee building safety systems, including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
- Manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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