Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $8.50 - $13.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
equal opportunity employment

Job Description

SONIC Drive-In is a well-established fast-food restaurant chain known for its nostalgic drive-in experience combined with modern convenience. As a leader in the quick-service dining industry, SONIC offers a unique dining environment where customers enjoy carhop service and a wide variety of customizable menu options. The company prides itself on delivering excellent customer service by creating a fun, welcoming atmosphere and prioritizing speed and quality. SONIC Drive-In embraces innovation in its operations while maintaining traditional aspects, such as carhops who deliver food directly to customers’ cars, some even on roller skates. This blend of tradition and innovation makes SONIC a favorite among families, groups of friends, and individuals looking for a casual and enjoyable meal experience.

The Carhop role at SONIC Drive-In is essential for delivering the signature SuperSONIC experience. As a Carhop, you will be the face of the brand, responsible for greeting every guest warmly and ensuring they receive fast, friendly, and efficient service. This role involves deep knowledge of the menu to help customers navigate the extensive list of customizable options so they leave with exactly what they want. You will be empowered to proactively resolve any customer concerns, making sure that every guest departs satisfied and eager to return. Maintaining the strict safety and sanitation standards set forth by SONIC is a crucial part of the job, ensuring a safe environment for both customers and employees.

This position requires a contagiously positive attitude and the ability to remain composed even in challenging situations. Resilience is key since mistakes can happen, but the ability to bounce back and continue providing excellent service is highly valued. Carhops must demonstrate eagerness to learn and grow, contributing to a supportive team mentality where collaboration and willingness to assist wherever needed are essential. Since the job involves flexible scheduling, including nights, weekends, and holidays, adaptability is important. Effective communication skills, basic math, and reading abilities are also required for this customer-facing role.

For skating Carhops, additional skills and training are necessary. This includes proficiency in roller skating and the ability to carry trays and sweep while skating. Safety and balance are paramount to ensuring food delivery is done efficiently and without incident. The role may also require cross-training in various stations to keep the workday dynamic and interesting. Overall, the Carhop role at SONIC is a perfect opportunity for individuals looking for a fun, fast-paced environment where they can develop customer service skills, work as part of a team, and engage in a unique dining experience that stands out in the fast-food sector. SONIC Drive-In and its franchise owners are committed to equal employment opportunities, making this a welcoming workplace for diverse candidates.

Job Requirements

  • Ability to work irregular hours, nights, weekends and holidays
  • Ability to be flexible in all situations based on business need
  • Effective communication skills
  • Basic math and reading skills
  • Willingness to abide by the appearance, uniform and hygiene standards at SONIC
  • Ability to skate proficiently for skating carhops
  • Completion of assigned SONIC Skating Training Program for skating carhops
  • Ability to balance, carry trays and sweep while roller skating for skating carhops

Job Qualifications

  • Friendly and approachable demeanor
  • Willingness to cross-train on all the stations
  • Proficient communication skills
  • Basic math and reading skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Completion of SONIC Skating Training Program for skating carhops
  • Rollerskating proficiency for skating carhops
  • Interest or experience in the restaurant or retail industry preferred but not required

Job Duties

  • Delivering a warm, friendly, and fast experience to every guest
  • Being a menu genius and helping SONIC customers navigate all customizable combinations
  • Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
  • Maintaining SONIC safety and sanitation standards
  • Assisting with food delivery and guest interactions efficiently
  • Adhering to appearance, uniform, and hygiene standards
  • Cross-training on various stations as needed

Job Criteria

Experience

No experience required


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