Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Highgate is a premier real estate investment and hospitality management company known for its innovation and leadership in the hospitality industry. The company holds a dominant position in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with a growing footprint in Europe, Latin America, and the Caribbean. Highgate's expansive portfolio boasts a total asset value surpassing $20 billion and generates over $5 billion in cumulative revenues. Offering expert guidance through every phase of the hospitality property life cycle—ranging from planning and development to recapitalization or disposition—Highgate consistently delivers high value to top ownership groups... Show More
Job Requirements
- High school diploma or equivalent
- Flexible and long hours sometimes required
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize
- Attentive, friendly, courteous, and service-oriented manner
- Attendance at all required meetings and trainings
- Maintain regular attendance
- High standards of personal appearance and grooming
- Compliance with hotel standards and regulations
- Ability to identify and solve problems
- Ability to understand and apply complex information
- Ability to cross-train in other areas
- Ability to maintain confidentiality
- Ability to anticipate needs
- Perform other duties as requested
Job Qualifications
- High school diploma or equivalent preferred
- Experience in hotel or related field preferred
- Ability to communicate effectively both verbally and in writing
- Ability to multitask and prioritize departmental functions to meet deadlines
- Effective listening and problem-solving skills
- Ability to work in a service-oriented manner
- Ability to attend all required meetings and trainings
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations
- Ability to maintain confidentiality
- Ability to show initiative and anticipate guest or operational needs
- Ability to cross-train in other hotel related areas
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
- Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently
- Prepare beverages and cocktails according to the hotel's mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous, and professional manner
- Break down bar after the completion of functions, storing liquor, supplies, and equipment according to hotel standards
- Follow all state liquor laws
- Know hotel services and facilities
- Abide by all hotel policies and safety rules
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests
- Respond to guests' problems, complaints, and accidents
- Be familiar with fire exit locations and fire extinguisher locations and know how to operate
- Ensure that the bar and service areas are kept clean and tidy during service
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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