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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.52 - $27.80
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
flexible schedule
Employee Discounts
Training and Development
Positive work environment
team events
Career growth opportunities
Job Description
Hartford Family Winery is a celebrated vineyard and wine producer known for crafting exceptional wines that embody the unique terroir of their estate. Located in the heart of California’s renowned wine country, Hartford Court Winery combines tradition with innovative winemaking techniques to deliver a portfolio of premium wines enjoyed by discerning enthusiasts worldwide. As part of their commitment to excellence and guest experience, Hartford Family Winery places a strong emphasis on storytelling, allowing guests to connect deeply with the heritage, craftsmanship, and passion behind every bottle. The winery embodies a warm, inviting atmosphere that celebrates community, authenticity, and a shared... Show More
Job Requirements
- must be 21 years or older
- working weekends is a must
- experience within the hospitality or food and beverage industry
- follow and adapt to all current CDC guidelines to ensure safety of all staff and guests also including CA food safety and responsible beverage service
- high school diploma
- ability to lift and carry 50 lbs
- ability to work a flexible schedule, including weekends, evenings, occasional events, and some holidays
- ability to sit bend, stoop, twist and walk for prolonged periods of time
Job Qualifications
- high school diploma
- experience within the hospitality or food and beverage industry
- strong communication skills
- ability to multitask and work in a fast-paced environment
- passion for wine and continuous learning
- technological proficiency
- exceptional interpersonal skills
- ability to work weekends and flexible hours
Job Duties
- share the Hartford Family story with authenticity, conviction, and connection
- orchestrate a quality, memorable guest experience
- harness strategic selling skills
- encourage wine sales, club membership sign-ups, mailing list members and brand awareness
- process orders accurately within POS system
- pack and fulfill customer orders
- maintain accurate customer information and update POS as needed
- acquire and share wine knowledge with all guests
- tailor conversation effectively to the respective audience, from experienced wine professionals to novices
- create and maintain a customer-focused environment, anchored on building relationships, rapport, and loyalty
- hone exceptional interpersonal skills
- communicate with clarity and consistency, both verbally and in writing
- uphold confidence and comfortability speaking to varying group sizes and VIPs
- employ technological savvy
- troubleshoot issues as needed
- wash and polish glassware
- restock glassware and inventory items
- clean and maintain Tasting Room aesthetic as intended
- utilize organizational skills, attention to detail, and the ability to follow through on projects
- assist with printing menus and collateral
- assist with Tasting Room inbox, answer phone, respond to emails and voicemails, and schedule reservations for guests
- uphold professional appearance, demeanor, and enthusiasm
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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