Espresso Barista Trainer/Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule

Job Description

The Human Bean is a renowned chain of coffee shops known for its commitment to quality coffee and exceptional customer service. Established with the vision to serve the highest quality beverages coupled with friendly and experienced baristas, The Human Bean has rapidly gained a reputation for excellence in the fast-paced coffee retail industry. The company prides itself on using premium ingredients and ensuring each customer enjoys a superior experience every visit. Their work environment fosters positivity and efficiency, encouraging employees to thrive in a fast-moving and customer-focused setting.

The role of Barista Trainer/Manager at The Human Bean is a dynamic leadership position designed for individuals who are not only passionate about coffee but also about delivering outstanding customer service. This position requires a friendly and positive attitude combined with the capability to lead by example. The Barista Trainer/Manager is responsible for training new baristas, ensuring quality control over beverages, managing inventory, handling scheduling duties, and maintaining a customer-first approach in every interaction. They are expected to motivate their team, maintain a neat personal appearance, and contribute to a positive and fun work environment. This role is ideal for individuals seeking a leadership opportunity within a well-established coffee company, where they can develop managerial skills while being involved in day-to-day operations and ensuring the highest standards of service are met.

Job Requirements

  • must be able to lead by example
  • lead with the best customer service and efficiency
  • must understand ordering and inventory levels
  • must be able to make schedules and the flexibility to fill in on schedule changes
  • exhibit good manners and neat personal appearance
  • proper personal hygiene
  • must be able to motivate and encourage employees by creating a positive, fun environment

Job Qualifications

  • experience in customer service roles
  • leadership skills
  • ability to manage inventory
  • scheduling skills
  • ability to train staff effectively
  • strong communication skills
  • ability to maintain high standards of cleanliness and personal appearance

Job Duties

  • Lead by example with the best customer service and efficiency
  • manage ordering and inventory levels
  • create and maintain employee schedules with flexibility to fill in as needed
  • motivate and encourage employees by creating a positive and fun environment
  • ensure proper personal hygiene and neat appearance
  • provide training to new baristas
  • oversee quality control of beverages

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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