Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,966.00 - $65,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
CAVU is a dynamic company dedicated to redefining airport travel experiences through exceptional hospitality and innovative technology. Operating premium airport lounges and leveraging state-of-the-art platforms like Propel, CAVU strives to create seamless, enjoyable travel moments for passengers while maximizing profitability for clients and partners. Their mission focuses on fostering an inclusive, creative, and supportive environment where employees can bring their authentic selves and ideas to work, whether in office settings, lounges, or remote locations. CAVU prides itself on being a forward-thinking organization that values impact, innovation, and teamwork to reach new heights together.
The position of Assistant General Manager at CAVU's Escape Lounge located in Reno (RNO) Airport, NV, is a full-time role with a salary range of $56,966 to $65,000 based on experience. This role demands open availability, primarily scheduled during mid-day and afternoon hours, with an emphasis on flexibility to meet variable business needs. As an integral leader within the airport lounge, the Assistant General Manager will oversee both front-of-house and kitchen teams to ensure exceptional guest experiences and impeccable operational standards are met. You will be responsible for fostering a service-oriented culture that not only elevates guest satisfaction but also drives revenue and loyalty by maintaining superior food and beverage quality and handling guest feedback efficiently.
This fast-paced, high-volume setting requires expert leadership in developing and managing high-performing teams, optimizing financial performance through effective profit and loss management, inventory controls, and cost reduction strategies. Additionally, vendor coordination and timely communication of business results play critical roles in this function. Ensuring that all operations adhere to company policies, health and safety protocols, licensing requirements, and airport regulations is paramount. The role includes recruiting, coaching, and engaging team members to cultivate a positive and inclusive workplace culture that motivates staff and supports professional growth.
The Assistant General Manager will work across extended airport hours, including early mornings, evenings, weekends, and holidays, necessitating a resilient and adaptable approach. Obtaining and maintaining airport security clearance is mandatory, as is the ability to thrive in a high-energy environment where outstanding hospitality and seamless guest service are essential. Proficiency in Microsoft Office and other business systems will support your effectiveness in managing daily operations and communicating business metrics clearly. Ultimately, this position offers an exciting opportunity to be part of a leading company that values innovation, teamwork, and excellence in airport hospitality while contributing meaningfully to a unique travel experience.
The position of Assistant General Manager at CAVU's Escape Lounge located in Reno (RNO) Airport, NV, is a full-time role with a salary range of $56,966 to $65,000 based on experience. This role demands open availability, primarily scheduled during mid-day and afternoon hours, with an emphasis on flexibility to meet variable business needs. As an integral leader within the airport lounge, the Assistant General Manager will oversee both front-of-house and kitchen teams to ensure exceptional guest experiences and impeccable operational standards are met. You will be responsible for fostering a service-oriented culture that not only elevates guest satisfaction but also drives revenue and loyalty by maintaining superior food and beverage quality and handling guest feedback efficiently.
This fast-paced, high-volume setting requires expert leadership in developing and managing high-performing teams, optimizing financial performance through effective profit and loss management, inventory controls, and cost reduction strategies. Additionally, vendor coordination and timely communication of business results play critical roles in this function. Ensuring that all operations adhere to company policies, health and safety protocols, licensing requirements, and airport regulations is paramount. The role includes recruiting, coaching, and engaging team members to cultivate a positive and inclusive workplace culture that motivates staff and supports professional growth.
The Assistant General Manager will work across extended airport hours, including early mornings, evenings, weekends, and holidays, necessitating a resilient and adaptable approach. Obtaining and maintaining airport security clearance is mandatory, as is the ability to thrive in a high-energy environment where outstanding hospitality and seamless guest service are essential. Proficiency in Microsoft Office and other business systems will support your effectiveness in managing daily operations and communicating business metrics clearly. Ultimately, this position offers an exciting opportunity to be part of a leading company that values innovation, teamwork, and excellence in airport hospitality while contributing meaningfully to a unique travel experience.
Job Requirements
- Ability to obtain and maintain airport security clearance
- Minimum of 3 years experience in hospitality leadership or related field
- Strong leadership and team coaching skills
- Knowledge of food safety and health regulations
- Experience in financial management and cost control
- Flexibility to work varied shifts including weekends and holidays
- Excellent communication and interpersonal skills
- Ability to work in fast-paced, high-volume environment
- Comfortable standing and moving throughout the operation for extended periods
Job Qualifications
- 3+ years of experience in a hospitality, restaurant, retail, or catering leadership role (assistant manager, shift manager, or similar)
- Proven ability to lead, coach, and motivate teams to deliver exceptional guest experiences
- Strong business acumen including inventory management, cost control, and financial performance
- Knowledge of food safety, allergen management, responsible alcohol service, and operational compliance
- Experience managing high-volume food and beverage operations
- Skilled in recruiting, performance management, employee relations, and talent development
- Excellent communication, problem-solving, and conflict-resolution skills
- Ability to prioritize, delegate, and adapt in a fast-paced environment
- Proficient in Microsoft Office and other business systems
- Ability to obtain and maintain any required airport security clearances
Job Duties
- Lead a service-focused culture that delivers exceptional guest experiences, drives revenue and loyalty, maintains food and beverage standards, manages guest feedback, and ensures efficient daily operations
- Support financial performance through effective P&L management, inventory control, waste reduction, cost management, vendor coordination, and clear communication of business results
- Recruit, develop, coach, and engage high-performing team members while fostering a positive, inclusive workplace culture
- Ensure compliance with all company, health, safety, licensing, regulatory, and airport operational requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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