Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,264.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
CAVU is a forward-thinking company dedicated to transforming airport travel experiences by combining innovative technology and exceptional hospitality services. As a prominent player in the airport hospitality sector, CAVU specializes in delivering seamless, comfortable, and premium experiences to passengers through its diverse range of offerings, including the popular Escape Lounges and its proprietary single-platform technology, Propel. The company operates with a deep commitment to innovation, operational excellence, and inclusivity, ensuring that employees are supported to bring their authentic selves and best ideas to the workplace. CAVU's mission is centered around making airport travel not just bearable but genuinely enjoyable and profitable for partners and clients alike.
This particular role is for an Assistant General Manager based at Bradley (BDL) Airport in Hartford, CT, offering a full-time opportunity with a competitive salary range between $61,264 and $65,000, dependent on experience. The position requires flexibility in scheduling, with most shifts occurring mid-day and afternoons, and the expectation of open availability to meet business needs effectively.
As Assistant General Manager within one of CAVU's busy and premium airport Escape Lounges, you will play a pivotal role in leading both front-of-house and kitchen teams to deliver exceptional guest experiences while maintaining operational excellence. This role demands hands-on leadership, a strong focus on service culture, and an ability to foster a positive and inclusive workplace. You will be responsible for managing daily operations, supporting financial performance through diligent cost and inventory controls, recruiting and developing high-performing team members, and ensuring compliance with regulatory, health, safety, and airport-specific requirements.
The environment is fast-paced and high volume, requiring the ability to thrive under pressure while balancing the needs of the guests, the team, and the business. This role offers the unique opportunity to work within a premium hospitality setting tailored to airport travelers, offering extended hours of operation including mornings, evenings, weekends, and holidays. Securing and maintaining airport security clearance for this position is mandatory.
Working at CAVU means joining a team that values creativity, innovation, and pushing boundaries. The company provides flexible working options including office, home, lounge, or on-the-road environments to foster innovation and collaboration. Joining CAVU as an Assistant General Manager means contributing to a dynamic company culture focused on elevating airport travel experiences and making a real impact within the hospitality industry at a major transit hub.
This particular role is for an Assistant General Manager based at Bradley (BDL) Airport in Hartford, CT, offering a full-time opportunity with a competitive salary range between $61,264 and $65,000, dependent on experience. The position requires flexibility in scheduling, with most shifts occurring mid-day and afternoons, and the expectation of open availability to meet business needs effectively.
As Assistant General Manager within one of CAVU's busy and premium airport Escape Lounges, you will play a pivotal role in leading both front-of-house and kitchen teams to deliver exceptional guest experiences while maintaining operational excellence. This role demands hands-on leadership, a strong focus on service culture, and an ability to foster a positive and inclusive workplace. You will be responsible for managing daily operations, supporting financial performance through diligent cost and inventory controls, recruiting and developing high-performing team members, and ensuring compliance with regulatory, health, safety, and airport-specific requirements.
The environment is fast-paced and high volume, requiring the ability to thrive under pressure while balancing the needs of the guests, the team, and the business. This role offers the unique opportunity to work within a premium hospitality setting tailored to airport travelers, offering extended hours of operation including mornings, evenings, weekends, and holidays. Securing and maintaining airport security clearance for this position is mandatory.
Working at CAVU means joining a team that values creativity, innovation, and pushing boundaries. The company provides flexible working options including office, home, lounge, or on-the-road environments to foster innovation and collaboration. Joining CAVU as an Assistant General Manager means contributing to a dynamic company culture focused on elevating airport travel experiences and making a real impact within the hospitality industry at a major transit hub.
Job Requirements
- 3+ years of experience in hospitality, restaurant, retail or catering leadership roles
- proven ability to lead, coach and motivate teams
- knowledge of food safety, allergen management, and responsible alcohol service
- experience managing high-volume food and beverage operations
- ability to recruit, manage employee relations and develop talent
- excellent communication and problem-solving skills
- ability to prioritize and adapt in a fast-paced environment
- ability to stand and move for extended periods
- proficient with Microsoft Office
- ability to obtain and maintain airport security clearance
Job Qualifications
- 3+ years of experience in hospitality, restaurant, retail or catering leadership roles such as assistant manager or shift manager
- proven ability to lead, coach and motivate teams to deliver exceptional guest experiences
- strong business acumen including experience in inventory management, cost control, and financial performance
- knowledge of food safety, allergen management, responsible alcohol service, and operational compliance
- experience managing high-volume food and beverage operations
- skilled in recruiting, performance management, employee relations, and talent development
- excellent communication, problem-solving, and conflict-resolution skills
- ability to prioritize, delegate and adapt in a fast-paced environment
- proficient in Microsoft Office and other business systems
- ability to obtain and maintain required airport security clearances
Job Duties
- Lead a service-focused culture that delivers exceptional guest experiences
- drive revenue and loyalty
- maintain food and beverage standards
- manage guest feedback
- ensure efficient daily operations
- support financial performance through effective P&L management
- control inventory and reduce waste
- manage costs and coordinate with vendors
- recruit, develop, coach, and engage high-performing team members
- foster a positive, inclusive workplace culture
- ensure compliance with company, health, safety, licensing, regulatory, and airport operational requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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