Equipment Porter - Baptist Health Louisville

Towne Park is a leading parking management company dedicated to providing exceptional parking services and facilities to a diverse clientele. With a strong presence in multiple locations, Towne Park is committed to offering outstanding customer service and maintaining clean, safe, and well-organized parking environments. The company values professionalism, teamwork, and a customer-first approach, making it a preferred employer for individuals seeking a role in the parking and facility management industry. Towne Park offers competitive and fair compensation based on skills, experience, and location, with opportunities for employees to benefit from comprehensive insurance and retirement plans.

The position of Porter at Towne Park plays a crucial role in ensuring the cleanliness and overall maintenance of the parking garage, delivering top-notch hospitality services to guests throughout their visit. This hourly role, with a pay range between $12 and $16, involves a combination of cleaning duties and guest assistance, including handling minor vehicle issues such as lock-outs, flat tires, and battery jumps. The work schedule may include AM and PM shifts, catering to the operational needs of the parking facility.

In this role, the Porter is responsible for conducting cleanliness checks at guest entrances and elevator landings, emptying ash urns and trash receptacles, sweeping common areas, and utilizing equipment like mops and power washers to maintain a neat and inviting garage environment. Wiping signage, maintaining pay stations, and ensuring that all equipment such as gates and card readers are clean are also essential tasks. The Porter takes care of returned guest key receptacles, power-washing entrances and exits as needed.

Beyond maintenance, the Porter provides exceptional customer service by assisting guests with directions, answering inquiries, and offering information about local attractions. Maintaining guest confidentiality and protecting sensitive information follows strict HIPAA guidelines, emphasizing the company’s commitment to privacy and security.

Physical demands include standing, walking, climbing stairs, lifting weights up to 100 pounds occasionally, and working outdoors in varying weather conditions. This role requires effective communication skills, basic knowledge of cleaning, and a customer-service-oriented mindset. Towne Park supports its employees with benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan, subject to eligibility based on job classification and employment duration.

Towne Park’s Porter position offers an excellent opportunity for individuals seeking to join a reputable company dedicated to creating clean, safe, and customer-friendly parking facilities. This role combines physical activity, public interaction, and maintenance duties, making it suitable for candidates who enjoy dynamic and varied work environments. Employees can expect comprehensive training, supportive management, and a workplace culture focused on respect and development.