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Equipment Porter - Baptist Health Louisville

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
Split Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan

Job Description

Towne Park is a reputable company that specializes in providing premier parking and transportation services with a commitment to delivering exceptional customer experiences. Known for its focus on convenience, security, and hospitality, Towne Park operates numerous facilities offering parking management solutions across various regions. As a company, Towne Park prides itself on upholding high standards of service, safety, and cleanliness while ensuring the utmost satisfaction for every guest and client. The company is committed to offering competitive, fair, and commensurate compensation along with a comprehensive benefits package for eligible employees, reflecting their dedication to supporting and valuing their workforce.

Towne Park is currently seeking a Porter to join their team, a pivotal role responsible for maintaining the cleanliness and general upkeep of the parking garage facilities and providing outstanding hospitality services to guests. This position offers an hourly wage ranging from $12 to $16, with work schedules including AM and PM shifts to accommodate operational needs. The Porter’s role extends beyond basic cleaning duties; it involves engaging with guests courteously, assisting with various customer issues such as lock-outs, flat tires, battery jumps, and lost vehicle assistance, ensuring a seamless and pleasant experience during their stay.

The Porter will undertake a variety of cleaning tasks, including frequent inspections of guest entrances and elevator landings to remove trash and cigarette butts, using mops or power washers to address stains and spills, and wiping down signs and equipment with appropriate cleaning solutions. They are also responsible for emptying key receptacles and ensuring the garage common areas are spotless and well-maintained. This role demands high attention to detail, physical stamina to meet the demands of working outdoors under various weather conditions, and effective communication skills for assisting and guiding guests.

Towne Park values individuals who are proactive, customer-oriented, and capable of following established procedures while working both independently and as part of a team. This position requires the ability to handle physical tasks that may involve lifting and exerting considerable force as well as an understanding of safety and security protocols. The Porter plays an essential role in preserving the company’s reputation for excellence by contributing to a clean, secure, and welcoming environment for all visitors. Eligible employees have access to various benefits such as accident insurance, critical illness insurance, hospital indemnity, telemedicine services, and participation in the company’s 401k retirement savings plan, underscoring Towne Park’s commitment to employee well-being and financial security. Overall, this opportunity is ideal for individuals seeking steady work in a dynamic environment with a focus on customer service and facility maintenance.

Job Requirements

  • Must be at least 18 years of age
  • Able to pass a criminal background check
  • Able to pass a drug screen
  • Able to perform physical duties including lifting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly
  • Ability to work outdoors for extended periods experiencing heat and cold weather
  • Ability to understand rates applicable to time passed
  • Available to work AM/PM shift times

Job Qualifications

  • High school diploma or GED
  • One to three months related experience and/or training without a diploma or GED or equivalent combination of education and experience
  • Basic knowledge of general cleaning
  • Ability to read and write Standard English
  • Ability to read and comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Effective presentation skills in one-on-one and small group settings
  • Ability to understand 24-hour and military time systems
  • Customer service experience preferred

Job Duties

  • Cleanliness check each shift of all guest entrances/elevator landings and empty trash and ash urns
  • Use mop or power washer to eliminate stains and wipe signage and wayfinding materials
  • Maintain general cleaning of garage areas using broom, dustpan, and garbage can, including debris removal and stain elimination
  • Wipe all signage and equipment at vehicular entrances and exits
  • Empty returned guest key receptacles and assist with power washing garage entrances and exits
  • Assist guests with directions and inquiries, providing information about surrounding areas and attractions
  • Protect guest confidentiality according to HIPAA requirements and maintain security of customer financial information

Job Criteria

Experience

Entry Level (1-2 years)


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