Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
employee recognition programs
Job Description
Aramark Healthcare+ is a division of Aramark, a global leader in food, facilities, and uniform services. Aramark proudly serves millions of guests every day through its food and facilities services across 15 countries worldwide. Rooted in service and united by a strong sense of purpose, Aramark focuses on creating meaningful experiences for its employees, clients, partners, communities, and the planet. The company is committed to providing equal employment opportunities and fostering a diverse and inclusive workplace where every employee is respected and valued regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other protected characteristics under applicable law. Aramark believes in empowering its workforce by nurturing talents, fueling passions, and supporting professional growth, making it an attractive employer for individuals seeking new challenges and a positive work environment.
The Environmental Services Manager role at Aramark Healthcare+ is a critical position responsible for overseeing the operations and management of healthcare facilities to ensure all health, safety, and sanitation standards are rigorously maintained. This role involves direct leadership of facility accounts, ensuring that client specifications and expectations are met with high-quality service delivery. The role requires a hands-on leader who can manage operational performance and financial performance of the unit while fostering a culture of teamwork, accountability, and continuous improvement.
Environmental Services Managers lead teams by coaching employees, recognizing achievements, and fostering talent development. They organize and lead management meetings, ensuring all team members understand operational goals and compliance requirements. The role emphasizes client relationship management by building strong rapport with clients and customers to deliver excellent customer service based on Aramark's WEST principles (We care, Excellence, Safety, and Teamwork). The manager is also responsible for supporting business development and retention efforts by tailoring programs for facility, custodial, energy, grounds, or maintenance services to fit client needs.
From a financial standpoint, the Environmental Services Manager controls labor, supply, and inventory costs while managing budgets and revenue generation. They ensure accurate financial statements and meet both client and company financial targets by monitoring performance metrics and educating teams on improving margins. Productivity improvement is a key focus, achieved through implementing efficient operational practices, cost controls, profit management, and sustainability efforts that reduce energy consumption while maintaining high labor productivity standards.
Overall, the Environmental Services Manager plays a vital role in maintaining safe, sanitary, and efficient healthcare environments that meet Aramark's operational excellence standards. This position is well-suited for candidates with experience in healthcare environmental services and leadership roles who are passionate about delivering exceptional service and operational results within a dynamic and mission-driven global organization.
The Environmental Services Manager role at Aramark Healthcare+ is a critical position responsible for overseeing the operations and management of healthcare facilities to ensure all health, safety, and sanitation standards are rigorously maintained. This role involves direct leadership of facility accounts, ensuring that client specifications and expectations are met with high-quality service delivery. The role requires a hands-on leader who can manage operational performance and financial performance of the unit while fostering a culture of teamwork, accountability, and continuous improvement.
Environmental Services Managers lead teams by coaching employees, recognizing achievements, and fostering talent development. They organize and lead management meetings, ensuring all team members understand operational goals and compliance requirements. The role emphasizes client relationship management by building strong rapport with clients and customers to deliver excellent customer service based on Aramark's WEST principles (We care, Excellence, Safety, and Teamwork). The manager is also responsible for supporting business development and retention efforts by tailoring programs for facility, custodial, energy, grounds, or maintenance services to fit client needs.
From a financial standpoint, the Environmental Services Manager controls labor, supply, and inventory costs while managing budgets and revenue generation. They ensure accurate financial statements and meet both client and company financial targets by monitoring performance metrics and educating teams on improving margins. Productivity improvement is a key focus, achieved through implementing efficient operational practices, cost controls, profit management, and sustainability efforts that reduce energy consumption while maintaining high labor productivity standards.
Overall, the Environmental Services Manager plays a vital role in maintaining safe, sanitary, and efficient healthcare environments that meet Aramark's operational excellence standards. This position is well-suited for candidates with experience in healthcare environmental services and leadership roles who are passionate about delivering exceptional service and operational results within a dynamic and mission-driven global organization.
Job Requirements
- Bachelor Degree or equivalent experience
- Minimum 3 years experience in healthcare environmental services
- Up to 2 years experience in management or supervisory role preferred
- Strong leadership and team coaching skills
- Ability to manage financial performance and budgets
- Excellent client relationship and communication skills
- Commitment to safety and sanitation standards
- Capacity to adopt and implement operational excellence standards
- Proficiency in performance metrics and data analysis
- Ability to drive productivity and sustainability efforts
Job Qualifications
- Requires at least 3 years of experience in healthcare environmental services
- Requires up to 2 years of experience in a management or supervisory role preferred
- Requires a Bachelor Degree or equivalent experience
- Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Job Duties
- Overall ownership and accountability of operational management and financial performance of the unit
- Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
- Reward and recognize employees
- Identify and engage top talent and develop team members to their fullest potential within the organization
- Plan and lead team management meetings
- Ensure safety and sanitation standards in all operations
- Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
- Identify client needs and communicate operational progress
- Deliver and model WEST as the foundation for delivering excellent customer service
- Facilitate and support new business and retention activities
- Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
- Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
- Ensure the completion and maintenance of financial statements relative to the department
- Oversight and responsibility to deliver client and company financial targets
- Adopt all Aramark processes and systems, eliminate custom/manual reports
- Understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- Implement and maintain GM agenda for both labor and total quality management requirements
- Create value through efficient operations, appropriate cost controls, and profit management
- Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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