
Job Overview
Compensation
Hourly
Range $18.50 - $30.50
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Flexible Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Crothall Healthcare, a Compass Healthcare company, is a distinguished provider of specialized, high-quality, innovative, and responsive support services exclusively tailored for the healthcare industry. With an extensive reach, Crothall proudly supports over 900 hospital partners across 46 states, including many of the Top 100 Hospitals in the United States. Recognized consistently since 2013 as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania, Crothall embodies a commitment to excellence and employee satisfaction. The company employs more than 32,000 team members and offers a comprehensive range of core services, such as Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory Environmental Services.
As an Operations Manager at Crothall Healthcare, you will play a crucial role in directing and overseeing the operational needs of support service departments within healthcare settings. This position demands exceptional leadership to coordinate frontline associates effectively and act as a vital liaison between administrative staff and various unit departments, ensuring the delivery of the highest possible service quality. Your role will be dynamic and involve planning work schedules, establishing annual standards and procedures, and maintaining close communication with staff and administrative bodies. You will also manage recruitment, orientation, training, and development of supervisory and housekeeping staff, as well as coordinate necessary outside services such as pest control, window cleaning, and waste management.
This role offers an excellent opportunity for professionals passionate about healthcare support services who thrive in a fast-paced, evolving environment. The Operations Manager will be responsible for conducting regular inspections, facilitating monthly reporting on goals and accomplishments, and continuously providing education and training to staff members to uphold the company's standards of quality and compliance. Candidates with leadership skills, the ability to multitask, and the capacity to maintain organization under pressure will find this role particularly rewarding. Crothall Healthcare values initiative, responsibility, and flexibility, seeking individuals ready to contribute to a team that supports critical healthcare operations. If you are looking to advance your career in healthcare facilities management with a respected company that values its associates and fosters growth, Crothall Healthcare invites your application to join their team.
As an Operations Manager at Crothall Healthcare, you will play a crucial role in directing and overseeing the operational needs of support service departments within healthcare settings. This position demands exceptional leadership to coordinate frontline associates effectively and act as a vital liaison between administrative staff and various unit departments, ensuring the delivery of the highest possible service quality. Your role will be dynamic and involve planning work schedules, establishing annual standards and procedures, and maintaining close communication with staff and administrative bodies. You will also manage recruitment, orientation, training, and development of supervisory and housekeeping staff, as well as coordinate necessary outside services such as pest control, window cleaning, and waste management.
This role offers an excellent opportunity for professionals passionate about healthcare support services who thrive in a fast-paced, evolving environment. The Operations Manager will be responsible for conducting regular inspections, facilitating monthly reporting on goals and accomplishments, and continuously providing education and training to staff members to uphold the company's standards of quality and compliance. Candidates with leadership skills, the ability to multitask, and the capacity to maintain organization under pressure will find this role particularly rewarding. Crothall Healthcare values initiative, responsibility, and flexibility, seeking individuals ready to contribute to a team that supports critical healthcare operations. If you are looking to advance your career in healthcare facilities management with a respected company that values its associates and fosters growth, Crothall Healthcare invites your application to join their team.
Job Requirements
- Four years of support services, military, housekeeping, and/or facilities maintenance experience
- At least one year of supervisory experience in a support service-related field with high customer or client contact
- Ability to communicate effectively in written format and oral presentations
- Ability to multi-task and establish priorities
- Ability to maintain organization in a changing and stressful environment
- Exhibits initiative, responsibility, flexibility, and leadership
- Possesses thorough knowledge of contract administration and office procedures
- Proficient computer skills and knowledge of MS Office products including Word, Excel, PowerPoint, Outlook, and internet
- Bachelor's degree is preferred
Job Qualifications
- Four years of support services, military, housekeeping, and/or facilities maintenance experience
- At least one year of supervisory experience in a support service-related field with high customer or client contact
- Ability to communicate effectively in written format and oral presentations
- Ability to multi-task and establish priorities
- Ability to maintain organization in a changing and stressful environment
- Exhibits initiative, responsibility, flexibility, and leadership
- Possesses thorough knowledge of contract administration and office procedures
- Proficient computer skills and knowledge of MS Office products including Word, Excel, PowerPoint, Outlook, and internet
- Bachelor's degree is preferred
Job Duties
- Establishes and annually reviews standards and work procedures for all staff
- Plans work and staffing schedules and areas of work to ensure adequate services are rendered
- Assists in the hiring process including interview, hiring and training of new associates
- Orients, develops, and supervises all supervisory and housekeeping staff
- Conducts regular inspections and makes recommendations to the facility
- Conducts monthly reporting of goals, accomplishments, and future plans
- Provides staff education and continuous training
- Communicates with staff, administration, and other departments
- Coordinates outside services such as pest control, window cleaning, medical and solid waste disposal, document destruction, and recycling program
Job Location
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