ENVIRONMENTAL SERVICES MANAGER, 2ND SHIFT

Crothall Healthcare, a part of Compass Healthcare, is a leading provider of specialized, high-quality, innovative, and responsive support services dedicated exclusively to the healthcare industry. With a vast network that spans over 900 hospital partners across 46 states, Crothall proudly serves many of the nation’s Top 100 Hospitals. Recognized consistently as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013, Crothall is distinguished by its commitment to excellence and its robust workforce of more than 32,000 team members. The company focuses on core services such as Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. This makes Crothall a pivotal player in the healthcare support ecosystem, ensuring that patients receive an optimal environment through superior service and management.

The position of Operations Manager at Crothall Healthcare is integral to the operational leadership and management of the department’s support services. This role carries the responsibility of supervising and coordinating the frontline associates' tasks while acting as a crucial liaison between the administrative team and various unit departments. The Operations Manager drives a high standard of service delivery, ensuring that all operational processes comply with established policies and meet the service requirements of healthcare facilities. This role includes planning work schedules, staffing assignments, and overseeing the functionality of the department to maintain seamless operations. Further, the role involves conducting staff training, managing employment processes such as interviewing and hiring new associates, and nurturing the skills and effectiveness of supervisory and housekeeping staff. The Operations Manager also performs regular inspections, generates monthly reports to monitor progress and future goals, and coordinates with external service providers such as pest control, window cleaning, medical and solid waste management, document destruction, and recycling programs. This multifaceted position demands an individual who possesses strong leadership qualities, excellent organizational skills, and the ability to communicate clearly and effectively with diverse teams. By joining Crothall Healthcare as an Operations Manager, the employee commits to upholding Crothall’s tradition of quality and innovation at the heart of healthcare support services.