ENVIRONMENTAL SERVICES MANAGER 1st SHIFT

Crothall Healthcare, a Compass Healthcare company, is a leading provider of specialized, high-quality, innovative, and responsive support services exclusively for the healthcare industry. Serving over 900 hospital partners across 46 states, including many of the Top 100 Hospitals in the nation, Crothall is a recognized leader in healthcare support services. Established as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013, the company employs more than 32,000 team members across its core services which include Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Crothall is committed to excellence in enhancing the patient experience and improving healthcare environments by delivering exceptional service and operational support.

The role of Operations Manager at Crothall Healthcare is an integral leadership position designed to assist in directing and overseeing the operational needs of support services within healthcare facilities. This position involves coordinating frontline associates' tasks and acting as a critical liaison between administration and unit departments to ensure seamless and efficient service delivery. With a salary range of $50,000 to $52,000 annually and categorized at pay grade 10, the Operations Manager is expected to uphold the highest standards of service excellence while managing staffing, training, and service quality.

As Operations Manager, you will play a vital role in establishing standards and operational procedures, planning work schedules, and managing staffing to ensure adequate coverage and quality service at all times. You will assist in recruitment efforts including interviewing, hiring, and training new associates to build a competent and motivated team. Supervising all supervisory and housekeeping staff, you will conduct regular facility inspections, provide feedback with improvement recommendations, and oversee continuous education and training programs to advance staff skills.

Monthly reporting of goals, accomplishments, and future planning is also a key responsibility to maintain transparency and drive operational success. Coordination of external services such as pest control, window cleaning, medical and solid waste management, document destruction, and recycling efforts is another critical aspect of the role. This position demands strong communication skills to effectively interact with staff, administrative personnel, and other departments, ensuring all stakeholders are aligned and informed.

This comprehensive role requires not only operational expertise but also leadership qualities including initiative, flexibility, responsibility, and the ability to manage change in a dynamic healthcare environment. Crothall Healthcare offers a supportive work culture with competitive compensation and a wide range of employee benefits, aimed at fostering professional growth and overall wellbeing. Join Crothall and contribute to a mission that directly impacts healthcare facility excellence and patient satisfaction by leading service operations with integrity and dedication.