Environmental Services / Custodial Operations Manager 3

Sodexo is a global leader in quality of life services, offering integrated solutions across food service, facilities management, and other essential services to a variety of industries worldwide. Founded with the mission to create a better everyday experience, Sodexo places a strong emphasis on improving the quality of life for its clients, customers, and employees alike. Their operations span multiple sectors including healthcare, education, corporate services, and more. Sodexo prides itself on delivering exceptional customer service, leveraging innovative solutions, and maintaining sustainable practices across all facets of its business. The company is committed to diversity, inclusion, and fostering a respectful work environment where every employee's ideas and contributions are valued.

The role of Environmental Services / Custodial Operations Manager 1 at Nebraska Medicine in Omaha, NE is a critical leadership position within Sodexo's healthcare operations. This role focuses on directing housekeeping and environmental services in a healthcare setting, ensuring that the highest standards of cleanliness, safety, and patient satisfaction are met. The manager will be responsible for overseeing all custodial operations, driving client and patient satisfaction scores, and ensuring compliance with infectious control protocols in partnership with hospital departments such as the Infectious Control department and the Environment of Care Committee.

The Environmental Services / Custodial Operations Manager is expected to provide leadership and guidance to their team to create a healthy, safe, and welcoming environment for patients, visitors, and hospital staff. This involves managing the Unit Operating System effectively, supporting a diverse and inclusive workforce, and driving full compliance with local, state, and federal standards, including Joint Commission requirements and HCAHPS standards. The manager will also be actively involved in training, committee leadership, and change management to ensure ongoing improvement in patient satisfaction and operational efficiencies.

Sodexo offers competitive compensation based on experience, education, and skills, along with a comprehensive benefits package. The company supports career growth opportunities, tuition reimbursement, and health and wellness programs, which makes it an attractive place for professionals seeking to advance their careers in environmental services management within a healthcare environment. This position provides a unique opportunity to make a tangible impact by contributing to the quality of patient care through exceptional environmental services management. The role requires someone with strong leadership skills, the ability to work independently, and effective communication skills to interface with various levels of hospital staff and committees. Sodexo fosters an inclusive culture where all employees can be their authentic selves and thrive professionally and personally.