Enviornmental Services Supervisor - MGM Springfield

MGM Resorts International is a leading global entertainment company known for its world-class resorts, casinos, and entertainment experiences. Based in Springfield, Massachusetts, this company offers a thrilling and diverse work environment where employees become part of something truly special. With a reputation built on excitement, luxury, and outstanding guest service, MGM Resorts is committed to fostering a culture where innovation and teamwork thrive. It is a place where passion meets opportunity for those seeking a meaningful career in hospitality and entertainment.

The role of Environmental Services Supervisor at MGM Resorts International is vital to maintaining the welcoming and immaculate appearance of the property. This position involves directing a dedicated team of Environmental Services employees to ensure the highest standard of cleanliness across all guest and public areas including casinos, offices, and other spaces. As a supervisor, you will be responsible for the day-to-day operations of the team, including scheduling, coaching, counseling, and training, making sure that every team member is aligned with the company’s goals of guest satisfaction and operational excellence. You will also conduct daily inspections and briefings to uphold compliance and service standards.

Moreover, this position emphasizes leadership and operational management, including addressing employee questions, resolving guest concerns, managing end-of-shift reports, and coordinating with facilities for any maintenance issues. The Environmental Services Supervisor serves as a role model in providing professional, friendly, and engaging service to both guests and team members. This opportunity is perfect for those passionate about organizational culture, guest experience, and continuous improvement in a fast-paced environment.

Offering competitive pay ranging from $38,300 to $52,600 annually, MGM Resorts International also provides an attractive benefits package that includes medical, dental, vision, and life insurance, 401(k) plans, paid time off, wellness programs, and various employee discounts on hotels, dining, retail, and entertainment. Employees also enjoy free meals and professional development opportunities, further underscoring MGM Resorts’ commitment to its workforce. This full-time position requires flexibility in working swing and graveyard shifts, including weekends and holidays, to ensure that the property remains spotless and welcoming around the clock.

If you are seeking growth within a dynamic hospitality environment and the chance to contribute to a premier entertainment venue, MGM Resorts International invites you to join their team where your leadership and service skills will be valued and nurtured.