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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,300.00 - $52,600.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
healthcare
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid Time Off
wellness programs
Employee Discounts
Free Meals
Professional Development
Job Description
MGM Resorts International is a leading global entertainment company known for its world-class resorts, casinos, and entertainment experiences. Based in Springfield, Massachusetts, this company offers a thrilling and diverse work environment where employees become part of something truly special. With a reputation built on excitement, luxury, and outstanding guest service, MGM Resorts is committed to fostering a culture where innovation and teamwork thrive. It is a place where passion meets opportunity for those seeking a meaningful career in hospitality and entertainment.
The role of Environmental Services Supervisor at MGM Resorts International is vital to maintaining the welcoming and immaculate ... Show More
The role of Environmental Services Supervisor at MGM Resorts International is vital to maintaining the welcoming and immaculate ... Show More
Job Requirements
- High School Diploma or equivalent
- minimum 2 years supervisory experience in environmental services or related field
- availability to work varied shifts including nights, weekends, and holidays
- strong leadership and communication skills
- ability to conduct inspections and ensure compliance with cleanliness standards
- problem-solving skills and ability to handle guest and employee concerns professionally
Job Qualifications
- High School Diploma, GED or equivalent
- 2+ years of prior relevant Environmental Services experience in a supervisory role
- able and willing to work swing and grave shifts including weekends and holidays
Job Duties
- Supervise a team of Environmental Services (EVS) employees including scheduling, coaching, counseling, and training
- address employee questions and guest concerns to ensure adherence to department procedures and service standards
- provide direction and support to achieve high cleanliness standards in the casino, public areas, offices, and other required spaces
- conduct daily inspections, briefings, and team updates
- prepare end-of-shift reports and manage property maintenance issues with facilities
- consistently deliver professional, friendly, and engaging service
- assist with administrative and operational functions in collaboration with department leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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