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Entry Level or Experienced Shift Manager/ Management Opportunity - Lathrop
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Popeyes is a renowned quick-service restaurant chain specializing in delicious Louisiana-style fried chicken and flavorful Cajun-inspired dishes. Founded in 1972, Popeyes has grown its brand presence globally, offering a unique dining experience rooted in bold flavors and a welcoming atmosphere. As a part of a leading fast-food franchise, Popeyes values operational excellence, guest satisfaction, and team development. The company's commitment to quality, service, and cleanliness has made it a favorite among customers worldwide, and its culture encourages growth, teamwork, and leadership at all levels.
The Shift Leader role at Popeyes is a crucial position responsible for ensuring smooth restaurant oper... Show More
The Shift Leader role at Popeyes is a crucial position responsible for ensuring smooth restaurant oper... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a leadership role within restaurant or retail
- Proven ability to coach and motivate team members
- Strong problem-solving skills
- Availability to work flexible shifts including evenings and weekends
- Ability to stand for extended periods
- Basic computer skills for administrative tasks
Job Qualifications
- Experience in fast-paced restaurant or retail environment
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Ability to multitask and manage time effectively
- Knowledge of quality, service, and cleanliness standards
- Customer service orientation
- Familiarity with inventory management and operational compliance
- High school diploma or equivalent
Job Duties
- Coach and develop team members around processes and procedures
- Participate in team huddles and contribute ideas
- Recognize and celebrate team successes
- Serve as a role model and coach brand service behaviors
- Address service bottlenecks and monitor speed of service
- Ensure restaurant cleanliness and welcoming environment
- Engage with guests through table touches and resolve guest concerns
- Maintain product quality and standards during shifts
- Delegate duties and assign tasks to team members
- Assist in all restaurant areas as needed
- Use shift tools to ensure quality, service, and cleanliness standards are met
- Manage inventory accuracy, waste tracking, and HACCP logs
- Review and approve invoices and inter-store transfers
- Adjust people charts and production planning
- Implement action plans for employee engagement, guest feedback, and operational assessments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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