Entry Level Marketing Specialist

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $17.50

Work Schedule

Fixed Shifts

Benefits

Day 1 medical benefits

Dental Insurance

Vision Insurance

Uber benefit

recognition programs

Tuition Reimbursement

Diversity scholarship

Job Description

PENN Entertainment is a leading company in the entertainment and gaming industry, renowned for delivering exceptional experiences across its casino and hotel properties. With a commitment to providing dynamic and fast-paced working environments, PENN Entertainment fosters a culture that emphasizes fun, growth, and collaboration. The company actively supports career advancement and personal development, ensuring that team members have the resources and opportunities to enhance their skills and expand their potential. The diverse workforce reflects a shared enthusiasm for helping guests enjoy memorable, engaging moments in the vibrant world of gaming and hospitality. Employees at PENN Entertainment benefit from a comprehensive Total Rewards package that goes beyond competitive base salaries to include wellness programs that support financial, physical, and mental well-being. Specific perks such as day-one medical coverage, 401(k) matching, and annual performance bonuses add significant value to the employment experience. Paid time off policies are designed to reward tenure, ensuring a balanced approach to work and life commitments.

The role of Marketing Coordinator at Hollywood Casino & Hotel, a prominent property within PENN Entertainment's portfolio, offers an exciting opportunity to participate in a variety of marketing functions that drive customer engagement and promotional success. This role is centered around supporting and coordinating multiple marketing initiatives, including events, promotions, and direct mail campaigns targeted at retail audiences and VIP guests. The position requires collaboration with internal teams and external vendors to execute high-quality marketing activities that resonate with guests and maintain the casino's competitive edge.

Working as a Marketing Coordinator involves detailed event preparation, communication management, and the execution of promotional strategies. Candidates must be adept at managing promotional inventories, maintaining organized marketing documentation, and utilizing technology to run electronic promotions in compliance with operational standards. The role also calls for the analysis and evaluation of marketing campaigns to measure effectiveness and provide actionable feedback. Team members are expected to uphold the company’s image through professional conduct and customer service excellence, addressing guest feedback promptly and effectively while supporting overarching marketing leadership initiatives. The position requires flexibility to work 10-hour shifts between 12:00pm and 10:00pm, with a base pay of $17.50 per hour, reflecting the value PENN Entertainment places on attracting driven and competent professionals.

Job Requirements

Applicant must be at least 21 years of age
Associates degree in marketing finance or related field or equivalent combination of education and experience
One year of related experience preferably in marketing
Must be fluent in English with excellent verbal written and interpersonal communication skills
Proficiency in Microsoft applications including Excel Word PowerPoint Teams and Outlook
Effective communication skills with agencies vendors customers and employees at all levels
Flexibility to work varied schedule
Physical stamina to stand walk and move during shifts
Ability to tolerate second-hand smoke noise temperature illumination vibration crowds and air quality
Teamwork and collaboration skills
Compliance with department company regulatory and governmental requirements
Physical ability to push pull carry and lift up to 50 lbs and perform physical activities such as reaching bending twisting stooping crouching kneeling and balancing

Job Qualifications

Associates degree in marketing finance or related area or equivalent combination of education and experience
One year of related experience preferably in marketing
Fluency and literacy in English with excellent verbal written and interpersonal communication skills
Technical proficiency and knowledge in Microsoft applications including Excel Word PowerPoint Teams Outlook
Effective communication skills with external agencies vendors customers and employees at all levels
Flexibility to accommodate varied work schedule
Physical stamina to stand walk and move around property during shifts
Ability to tolerate conditions including second-hand smoke noise temperature illumination vibration crowds and air quality
Collaboration aptitude fostering teamwork within and across divisions
Compliance with department company regulatory and governmental requirements
Physically mobile with ability to push pull carry and lift up to 50 lbs and perform various physical activities required in work areas

Job Duties

Assists and coordinates diverse marketing functions including promotions and events alongside development of support materials including collateral and signage
Supports development coordination and execution of retail promotions direct mail campaigns and events targeting retail audience
Contributes to planning and executing VIP events involving event preparation communication with internal teams and external vendors and implementation of promotional aspects
Collaborates to curate and execute unique experiences that exceed guest expectations
Stays updated on industry trends competitor activities and casino promotions to enhance competitive edge
Assumes responsibility for promotion and event setup and organization ensuring completion at least thirty minutes prior to start
Manages promotional item inventory ensuring accurate counts through audits
Maintains organization of promotional files checklists and documents ensuring prompt completion and effective team communication
Creates promotional rules and participates in reviewal process for all scheduled promotions and events
Utilizes software to create and run electronic promotions coordinating with internal departments and external vendors to ensure accuracy and compliance
Analyzes and provides feedback to evaluate effectiveness and success of promotions and events
Maintains promotional kiosks and equipment including appearance restocking and coordination with IT
Prepares and disseminates monthly marketing overviews and meets regularly with internal departments to ensure understanding of scheduled promotions
Exemplifies professionalism upholding company image and maintains appearance and behavioral standards
Monitors and responds to guest feedback and inquiries troubleshooting issues while maintaining strong guest satisfaction focus
Supports efforts and projects of VP Marketing Director of Marketing and Promotions Events Manager as requested
Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with department and company standards
Ensures compliance with all regulatory compliance within area and reports potential issues to management