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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,500.00 - $128,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Educational opportunities
bonus
Long-term incentive units
Job Description
Disneyland Resort is one of the world's premier entertainment destinations, known for its immersive theme parks, spectacular live shows, and outstanding guest experiences. Located in Anaheim, California, it offers guests magical adventures with a unique combination of innovative technology, creativity, and storytelling. As part of The Walt Disney Company, Disneyland Resort upholds a commitment to excellence, diversity, and inclusion, creating a vibrant workplace that inspires creativity and operational expertise across all departments. With a focus on both guest satisfaction and cast member development, Disneyland Resort is a renowned brand that is synonymous with quality entertainment and memorable experiences.
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Job Requirements
- Bachelor's degree in business, theater, fine arts/technical, engineering, or related field and/or equivalent work experience
- Minimum 4 years of leadership experience
- Proficiency with industry-standard software and hardware tools for show control
- Experience with large-scale live event productions
- Understanding of signal flow and system integration
- Project management skills
- Strong communication abilities
- Familiarity with collective bargaining agreements
- Flexibility to work weekends, holidays, and night shifts
- Ability to handle confidential information
- Experience in relationship-building
- Budgeting and scheduling experience
- Self-starter
- Proficiency in MS Office, MS Teams, Smartsheet, Maximo, MyTime, D Tools HR
Job Qualifications
- Proficiency with industry-standard software and hardware tools used for show control and show-action equipment
- Proven experience with large-scale live event productions, including concerts, theater, and corporate events
- In-depth understanding of signal flow, system integration, and troubleshooting within a live environment
- Project management oversight of complex technical operations and maintenance
- Exceptional communication skills, capable of articulating complex technical concepts to both technical and non-technical stakeholders
- Minimum 4 years of leadership experience, leading hourly or salaried teams
- Familiarity with collective bargaining agreements
- Ability to be flexible with work schedule, including weekends, holidays and 3rd shift
- Ability to manage confidential information and difficult conversations
- Experience building relationships and working with partners
- Experience with budgeting and scheduling
- Self-starter with the ability to deal with ambiguity
- Proven proficiency with multiple software/computer programs including MS Office, MS Teams, Smartsheet, Maximo, MyTime, D Tools HR
Job Duties
- Provide leadership for the cutting-edge technical projects and innovations including coordination, operation, maintenance, and sustainment of all technical elements of higher complexity shows and entertainment product, including spectaculars, for audio, lighting, video, automation, and rigging
- Develop and execute comprehensive project plans for live entertainment events, encompassing timelines, resource allocation, and technical requirements, to ensure successful delivery from concept to completion
- Perform as a Duty Manager when assigned to oversee the daily operation of the Technical Services and Show Services operations
- Oversight of the day of deployment of cast members, job activities, schedules, time recording, maintenance tracking reports and show reports
- Manage cast development
- guide, inspire, and hold the team accountable for delivering daily operations. Coach your team through regular interactions and quality conversations to ensure desired behaviors
- Collaborate and partner with Entertainment Production and Operations teams
- ensuring that all shared responsibilities support the performance, maintenance and sustainment of our shows, offerings, and events
- Facilitate production meetings to ensure venue standards are being upheld as well as maintain productive collaboration with key partners. Establish a presence amongst entertainment partners as the primary point of contact for all things technical support within a venue or project
- Help create the annual operating Plan (AOP), five-year plan, capital plan for assigned responsibilities while tracking expenses related to technical equipment, labor, and other resources, while implementing cost-control measures to stay within budget
- Lead procurement process to repair/replace technical assets
- Manage the processes and resources used to facilitate scheduling, labor tracking, procurement, maintenance activities, expense budgets, and reporting tools
- Manage maintenance and operating guide and training programs to ensure cast safety, show readiness, and reliability of assets are to company standards. Including managing rigorous quality assurance processes, including system testing and pre-event rehearsals, to ensure all technical systems are operational and meet performance standards
- Oversee and lead the justification, scheduling, and implementation of the IFP for assigned locations
- Ensure all maintenance activities are performed efficiently, safely, and in compliance with Company standards and regulations including proper documentation utilizing reporting tools
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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