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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
fun work environment
Job Description
Carowinds is a premier amusement park known for delivering thrilling rides, memorable attractions, and exceptional entertainment experiences to guests of all ages. As a destination that blends excitement with hospitality, Carowinds offers a dynamic environment where entertainment and guest satisfaction come first. The park is committed to fostering a safe, enjoyable, and inclusive atmosphere for visitors and team members alike, ensuring each visit is filled with unforgettable moments.
The role of an Entertainment Supervisor at Carowinds is vital in ensuring that the park’s entertainment operations run smoothly and successfully. Entertainment Supervisors play an instrumental part in managing and lea... Show More
The role of an Entertainment Supervisor at Carowinds is vital in ensuring that the park’s entertainment operations run smoothly and successfully. Entertainment Supervisors play an instrumental part in managing and lea... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in entertainment, hospitality, or guest services preferred
- Ability to pass a background check
- Strong communication and leadership skills
- Ability to work a flexible schedule including weekends, holidays, and evenings
- Physical ability to move throughout the park and stand for extended periods
- Commitment to guest safety and exceptional service
- Ability to work as part of a team and motivate others
Job Qualifications
- Positive attitude and readiness to bring the fun by making our entertainment programming come to life
- Ability to pass a background check
- Maneuverability and mobility to move from location to location within the park daily
- People who love helping others and will support the needs of our guests and associates
- Good judgement and a commitment to safety
- Ability to work and interact with people from diverse backgrounds
- Individuals with a passion and excitement about Carowinds
- Availability to include some weekdays, weekends, evenings, and holidays
Job Duties
- Supervising daily operations within the Entertainment department
- Opening/closing locations ensuring cleanliness in guest facing areas as well as backstage areas
- Promotes teamwork and creates a positive and safe work environment for all
- Monitor and report associate timekeeping ensuring all park policies are followed daily
- Maintain associate schedules in UKG
- Ensure all program elements are safe, properly operating, and clean
- Provide excellent customer service for our guests
- Supporting our teams daily to produce superior guest entertainment experiences
- Resolves guest and associate concerns following proper protocols and procedures
- Communicate with various teams within the Entertainment department efficiently and respectfully
- Establishes and maintains good working relationships with other park departments and partners
- Coordinate and carry out logistics for special events and activations in park as assigned
- Accurately completes necessary daily paperwork including reports, files, and venue checklists
- Follows and enforces all park and department policies and procedures
- Monitors and reports supply inventory levels to upper management to ensure adequate supplies to complete job tasks
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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