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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,300.00 - $75,500.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and Development
Job Description
Northern Quest Resort & Casino is a premier entertainment and hospitality destination located in Spokane, Washington. Owned and operated by the Kalispel Tribe of Indians, the resort offers a blend of luxury accommodations, gaming, dining, and live entertainment. With its state-of-the-art venue and commitment to superior guest experiences, Northern Quest is a vibrant hub for concerts, shows, and special events that attract both local patrons and visitors from around the region. The resort prides itself on delivering exceptional service and memorable experiences through its diverse entertainment offerings and dedicated team members.
The role of the Entertainment Event Supervisor at N... Show More
The role of the Entertainment Event Supervisor at N... Show More
Job Requirements
- Ability to obtain and maintain Work Permit Level 2
- Ability to work nights, weekends, and holidays
- Ability to maintain consistent, regular attendance
- Valid driver’s license and insurability if operating a Tribal vehicle
- Ability to lift and/or move up to 75 pounds
- Ability to stand, walk, and move frequently throughout event spaces
- Ability to communicate clearly and effectively in fast-paced environments
Job Qualifications
- Associate degree in a related field
- Minimum of five years of experience in live event production, entertainment operations, or hospitality
- Proficiency in Microsoft Office including Excel, Word, Outlook
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to remain composed and solution-oriented in high-pressure situations
- Demonstrated professionalism and discretion
- Strong leadership and team coordination abilities
- Ability to interpret contracts, riders, and operational documents
Job Duties
- Coordinate and advance artist and production details including technical requirements, hospitality, accommodations, transportation, security, catering, and backstage needs
- Support pre-event preparation by coordinating with internal departments
- Assist with venue setup, configuration, and readiness for events
- Serve as on-site representative and primary support resource for touring productions
- Oversee and manage event operations ensuring timely execution and communication
- Maintain flexibility to work evenings, weekends, holidays, and extended hours
- Assist with post-event activities including settlement support and breakdown coordination
- Process and coordinate artist deposits and payments
- Partner with Box Office to fulfill artist VIP, meet-and-greet, and fan club commitments
- Maintain professionalism and confidentiality in interactions with artists, guests, and VIPs
- Provide direct supervision, training, and leadership to backstage runners and event support staff
- Communicate expectations and enforce standards to align with departmental goals
- Partner with Entertainment Managers to execute operational plans and uphold performance standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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