Enterprise Account Executive

Walnut Creek, CA, USA|

Job Overview

Compensation

Salary

Range $78,300.00 - $87,000.00

Benefits

401k Retirement Plan

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability insurance

Paid Time Off

Floating holiday

Paid holidays

Paid sick leave

Tuition Reimbursement

Employee Discount Program

Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services dedicated to connecting communities and empowering lives through innovative technology. As a telecommunications company at the forefront of digital transformation, Astound delivers reliable connectivity and groundbreaking digital experiences to its customers. Their offerings include dependable fiber infrastructure and internet solutions designed to help businesses thrive in an increasingly connected world. Astound's commitment extends far beyond technology infrastructure by investing heavily in their people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities they serve. The company offers a robust benefits package including rewards, recognition programs, and employee discounts, supporting team members' professional and personal journeys. Astound believes in creating astounding possibilities for everyone, everywhere.

The Enterprise Account Executive role at Astound is a dynamic outside sales position focused on enterprise-level commercial customers. This includes large business clients requiring internet and telephone services. The role is centered around proactively identifying sales opportunities, defining customer needs, preparing compelling proposals, and closing deals to drive revenue growth. The position entails proactive field sales activities such as cold-calling, onsite visits, needs assessment, application development, proposal presentation, order negotiation, and post-sales service management. The role requires working closely with various teams to manage installation projects, ensuring on-time delivery, successful service turn-up, and customer satisfaction. Exceptional communication and interpersonal skills are essential for responding to customer inquiries, supporting joint proposals and pricing requests, and collaborating within the sales and service teams to achieve customer satisfaction. Base salary for this position ranges between $78,300 and $87,000 annually with additional opportunities for bonus, benefits, and commission. Targeted commissions at full attainment can amount up to $32,400 with an uncapped commission structure that rewards overachievement. This role demands strategic selling skills, advanced knowledge of technology services, and the ability to engage with C-level executives. Astound’s mission—to take care of customers, take care of each other, do what they say they will do, and have fun—provides a guiding framework for this position, which is ideal for candidates who thrive in a fast-paced, entrepreneurial environment and are passionate about delivering outstanding service and solutions.

Job Requirements

Minimum 5 years experience selling B2B in a technology environment
Demonstrated success in telecommunications and internet sales to end-user customers including strategic and large business customers and government accounts
Exceptional presentation negotiation and closing skills
Ability to sell to C level executives
Technical skills related to network and transmission design and local access services
Operational understanding of telecommunications ordering provisioning and billing processes
Basic computer typing and mathematics techniques
Valid driver’s license with clean driving record
Ability to stay focused and remain composed during peak periods and challenging situations
Strong interpersonal skills
Excellent communication skills

Job Qualifications

Minimum 5 years experience selling B2B in a technology environment
Demonstrated success in telecommunications and internet sales to end-user customers including strategic and large business customers and government accounts
Exceptional presentation negotiation and closing skills
Seasoned experience building a base of business
Ability to sell to C level executives
Experienced in systems selling consultative sales techniques customer needs analysis and service improvement planning
Technical skills related to network and transmission design and local access services
Product knowledge of switched and dedicated services including end-user and carrier applications
Operational understanding of telecommunications ordering provisioning and billing processes
Working knowledge of general marketing principles tools and processes
Decision-making skills and ability to maintain customer retention
Strong interpersonal skills
Entrepreneurial mindset
Ability to operate effectively in a highly dynamic environment
Excellent communication skills by telephone correspondence and in person
Problem-solving skills with strategic vision
Basic computer typing and mathematics abilities
Proficient in operating standard office equipment including computer telephone printer copier fax and calculator
Ability to maintain focus and composure during peak periods and challenging situations
Valid driver’s license with clean driving record

Job Duties

Conduct proactive outside sales activities including cold-calling and knocking on doors
Proactively assess customer needs, develop applications, present proposals, negotiate orders, and manage post-sales service requirements
Negotiate contracts with telecommunications decision makers to achieve revenue growth and retention
Manage installation projects coordinating with various teams to ensure on-time delivery and customer satisfaction
Respond to customer requests for information, support, assistance, joint proposals, and pricing
Respond to demand sales requests
Support sales and service team members to achieve customer satisfaction
Perform other duties as assigned