Enrollment Coordinator

Town Square is a reputable senior care center dedicated to providing exceptional services and support to seniors and their families. Committed to enhancing the quality of life for their members, the center focuses on creating a welcoming, engaging, and supportive environment. Town Square offers a variety of programs including recreational activities, memory care services, and social events designed to foster community and well-being among its members. Positioned as a leader in the senior care industry, Town Square prides itself on combining professional care with compassionate interpersonal relationships, ensuring that each member receives personalized attention and care.\n\nThe role of Enrollment Manager at Town Square is a crucial position responsible for driving growth and maintaining high engagement levels through effective marketing, communication, and relationship-building activities. Reporting directly to the Center Director, the Enrollment Manager serves as the first point of contact for inquiries about the center’s services, playing a key role in scheduling tours and care meetings. By managing inquiry calls and adhering to a strict follow-up schedule, this role helps convert prospects into enrolled members, thereby supporting the center’s enrollment goals. Collaboration is essential within this role, especially with the Director of Development (DD) to create engaging social media content, manage promotional materials, and plan special events that attract and retain members. The Enrollment Manager is also involved in community outreach efforts such as attending vendor shows, networking events, and facilitating Memory Cafés designed to build meaningful relationships with potential members. To succeed in this fast-paced, dynamic environment, the Enrollment Manager is expected to be highly organized, proactive, and skilled in communication, with a strong background in business development within the senior care industry. This position requires vigilance in maintaining the center’s CRM system and ensuring all resources and properties are kept in excellent condition. Overall, the Enrollment Manager plays a vital role in the ongoing success and community impact of Town Square, helping to expand its reach while upholding the highest standards of care and service.