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Engineer/Sr Engineer, IT Site Reliability

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Travel perks
health benefits
wellness programs
401(k) program
Employee assistance program
Pet insurance
Discounts on hotels, cars, cruises

Job Description

American Airlines is the largest airline in the world, recognized globally for its extensive network and commitment to excellence in air travel. With a fleet that connects over 365 destinations across six continents and more than 6,800 daily flights, American Airlines is a leader in the aviation industry, continually innovating to provide outstanding customer experiences. The company is known for fostering an inclusive and diverse workforce, encouraging team members to bring their unique perspectives and talents to contribute to a dynamic and supportive workplace environment. American Airlines offers expansive career opportunities that allow employees to grow professionally while enjoying exceptional... Show More

Job Requirements

  • Four years of experience in software engineering, SRE or performance engineering role
  • Two years of experience in Azure cloud architecture, networking, security and administration
  • Expertise in Terraform and CI/CD tools like Jenkins and GitHub
  • Experience with Event Hub client configuration and monitoring
  • Experience with SQL Server and Mongo databases
  • Hands-on expertise with monitoring and logging tools such as DynaTrace, Mezmo, LogInsight, ThousandEyes
  • Knowledge of Kubernetes and Kafka is a plus

Job Qualifications

  • Four years of experience in software engineering, site reliability engineering, or performance engineering role
  • Two years of experience in Azure cloud architecture, networking, security, and administration
  • Expertise in Terraform
  • Proficiency with CI/CD tools such as Jenkins and GitHub
  • Experience with Event Hub client configuration and monitoring
  • Knowledge of SQL Server and Mongo databases
  • Hands-on expertise with monitoring and logging tools like DynaTrace, Mezmo, LogInsight, ThousandEyes
  • Knowledge of Kubernetes and Kafka is a plus
  • Excellent communication and teamwork abilities
  • Airline industry experience is preferred
  • Previous automated warehouse or supply chain experience is preferred

Job Duties

  • Build end-to-end monitoring infrastructure including logging, metrics, and tracing
  • Work closely with other product teams to provide tooling that measures system reliability
  • Collaborate with development and operations teams to ensure the availability and reliability of applications, hardware, and infrastructure
  • Manage physical servers, virtual machines, network equipment, hardware control systems, autonomous mobile robots (AMRs), and autonomous guided vehicles (AGVs)
  • Administrate SQL Server instances including backups, restores, data purges, and failovers
  • Efficiently handle live production incidents and troubleshoot application, hardware, and infrastructure issues
  • Implement and improve continuous integration and continuous deployment automation using DevOps tools
  • Facilitate incident management, post-incident reviews, and remediation tasks to reduce incident frequency and severity

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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