Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $48,038.15 - $53,888.95
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedules
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. It holds a dominant position in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, while rapidly expanding its presence in Europe, Latin America, and the Caribbean. With a portfolio of global properties representing an aggregate asset value exceeding 20 billion dollars and generating over 5 billion dollars in cumulative revenues, Highgate Hotels exemplifies excellence in hospitality management. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field
- Previous supervisory skills
- Ability to work flexible and long hours
- Physical ability to exert heavy work occasionally
- Effective verbal and written communication skills
- Ability to multitask and prioritize tasks
- Maintain professional appearance
- Comply with hotel standards and regulations
- Attend required meetings and trainings
- Ability to handle and solve problems
- Maintain confidentiality
- Show initiative
- Perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- At least three years progressive experience in a hotel or related field preferred
- Trade school and/or college coursework in related field preferred
- Previous supervisory skills required
- Flexible and long hours sometimes required
- Ability to exert heavy physical work occasionally
- Strong verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Customer service oriented with a warm and friendly demeanor
- Effective problem-solving skills
- Ability to maintain confidentiality
- Ability to cross-train in other hotel related areas
Job Duties
- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair
- Ensure that the hotel is in compliance with all local, state and federal laws
- Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction
- Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards
- Actively participate in energy conservation programs per Highgate Hotels standards
- Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner
- Ensure compliance with the Americans with Disabilities Act (ADA)
- Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards
- Assist in developing and controlling wage/salary, other expenses and energy budgets per Highgate Hotels financial standards
- Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings
- Assist as necessary with special projects and renovations
- Repair and program hotel electronic lock system
- Assist in scheduling preventive maintenance tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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