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Engineering Operation Technician

Reno, NV, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $37.00 - $65.00
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Work Schedule

Rotating Shifts
Flexible
On-call
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Parental leave
relocation stipend

Job Description

Amazon Web Services (AWS) is the world leader in cloud infrastructure, providing the backbone for thousands of businesses worldwide to operate efficiently and securely. AWS manages an expansive, global network of data centers dedicated to delivering fast, reliable, and secure cloud services to customers ranging from startups to Fortune 500 companies. With a commitment to innovation, operational excellence, and customer focus, AWS ensures technology infrastructure maintains peak performance and availability under all operational conditions. AWS fosters a collaborative and inclusive work environment that values diverse experiences, encourages bold ideas, and supports professional growth. The company is dedicated to maintaining an exemplary standard of uptime—often achieving an impressive 99.999% reliability—which is critical for powering global digital enterprises and ensuring seamless user experiences around the clock.

Join the dynamic team at AWS as a Data Center Engineering Technician, a vital role at the forefront of maintaining mission-critical infrastructure that empowers the digital world. This position is hands-on, focusing on the maintenance, operation, and troubleshooting of electrical and mechanical equipment that safeguards the continuous functionality of AWS data center facilities. These facilities incorporate complex systems such as stand-by diesel generators, three-phase electrical systems including switchgear, UPS units, PDUs, battery systems, various cooling mechanisms such as centrifugal chillers, CRAC units, cooling towers, and other mechanical components like pumps and motors.

As a Data Center Engineering Technician, you will be the first line of defense ensuring technical issues are addressed promptly to maintain uninterrupted service delivery. You will perform daily rounds inspecting electrical, mechanical, and fire/life safety equipment, monitoring building management and power management systems, and conducting preventative maintenance and repairs within defined service level agreements. The role demands technical expertise combined with the ability to execute projects from conception to completion, manage contractor activities, and adhere to strict safety and quality standards. Your work schedule may include shifts up to 12 hours which can rotate and encompass night or weekend work, depending on site operational needs.

AWS supports career growth by offering mentorship, training opportunities, and a culture of continuous learning. Employees benefit from an inclusive culture that promotes work-life balance, flexibility, and a strong emphasis on diversity and innovation. While this role is primarily based in the Sparks, Nevada area, candidates may be required to travel to other data center locations for training or operational purposes. Amazon provides relocation stipends for eligible candidates and offers a competitive hourly wage ranging from $37.00 to $65.00, depending on experience and location. AWS is an equal opportunity employer committed to accommodating applicants with disabilities throughout the hiring process.

By joining AWS in this critical technician role, you become an essential guardian of the technological infrastructure that keeps the world's largest cloud platform running smoothly, reliably, and securely 24/7. Your contributions directly impact the reliability of cloud-powered services used by millions daily, making this an extraordinary opportunity for professionals committed to excellence and operational integrity.

Job Requirements

  • Ability to travel to or commute between data center locations as needed
  • willingness to temporarily work at alternative sites during training or until assigned facility is operational
  • ability to travel over 50 miles or commute less than 50 miles to active data center sites as required
  • willingness to work on a flexible schedule including shifts up to 12 hours and rotating shifts
  • regular physical ability to lift and/or move up to 39 pounds independently
  • ability to participate in group lifts for weights over 40 pounds
  • capability to maintain balance and perform construction tasks while on ladders
  • capacity to regularly perform physical activities including walking, handling, reaching, stooping, kneeling, crouching, climbing stairs, twisting, bending, carrying, pushing, and pulling objects
  • ability to work with provided ear protection
  • able to support concurrent multiple data center locations when assigned

Job Qualifications

  • 2+ years of experience with Microsoft Office products and applications
  • 2+ years of electrical and mechanical experience
  • ability to work flexible schedules including days, nights, and/or weekends
  • experience working in data centers or mission critical facilities preferred
  • associate degree or higher in a related field preferred
  • experience reading and writing procedures, technical documents, and engineering drawings preferred

Job Duties

  • Perform daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
  • monitor building management systems (BMS) and electrical power management system (EPMS)
  • assist in troubleshooting facility and rack-level events within internal service level agreements (SLA)
  • perform rack installs and rack decommissioning within internal SLA
  • perform preventative maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • create technical documentation to support change management programs
  • monitor daily work requests and manage to resolution, execute projects from conception to completion
  • provide on-site support to contractors, sub-contractors, and vendors ensuring compliance with established procedures and local legislation
  • work flexible shifts including up to 12-hours which may rotate and include on-call responsibilities
  • support multiple data center locations as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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