Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Benefits
Paid Time Off
annual bonuses
Job Description
Great Wolf is a renowned hospitality company specializing in family-friendly resorts and water parks across North America. Known for creating memorable guest experiences, the company is deeply committed to excellence in service and operational efficiency. At its resorts, Great Wolf offers a variety of amenities that cater to families and individuals seeking fun, relaxation, and adventure. The company prides itself on a strong organizational culture that promotes teamwork, integrity, and innovation to deliver outstanding customer satisfaction. With a focus on continuous improvement, Great Wolf works to maintain and enhance its facilities to ensure that guests enjoy safe and enjoyable experiences throughout the year.
The role of the Engineering Coordinator at Great Wolf is a vital position within the Engineering Department that provides essential administrative and communications support. The Engineering Coordinator acts as a central point of contact for coordination and communication within the department and serves as a liaison with contractors and other operational teams. Responsibilities include managing various software platforms such as HotSOS, Unifocus, and Coupa to assign and monitor maintenance activities, oversee inventory control, and handle scheduling and payroll functions. The position demands a proactive approach in researching costs, tracking budgets, and facilitating smooth departmental operations.
The Engineering Coordinator is expected to utilize a range of communication technologies including phones, radios, and emails to relay property needs effectively. In addition to administrative duties, this role involves some hands-on maintenance service, such as troubleshooting HVAC and television equipment issues, replacing light bulbs and batteries, and assisting with water park shutdown activities including cleaning and painting. This diversity of tasks requires a flexible and collaborative work style, as the coordinator works closely with multiple departments to ensure guest satisfaction and maintenance excellence.
Applicants for this role should have proficiency in Microsoft Office, prior experience with computer systems and data entry, and strong oral communication skills capable of handling conflict resolution in a positive manner. The ideal candidate demonstrates superior problem-solving abilities, keen attention to detail, and the capacity to multitask effectively in a fast-paced environment. Previous experience in hospitality or a resort-related industry is highly desirable. Physical requirements include the ability to lift up to 20 pounds and to perform bending, stretching, and standing or sitting for extended periods.
The salary for the Engineering Coordinator position is $22.00 per hour, reflecting a competitive annual base pay. Compensation factors include education, experience, certifications, and geographic location. This role also offers additional rewards such as annual bonuses and paid time off, forming part of a comprehensive benefits package that supports employee well-being and professional growth. Great Wolf emphasizes equal employment opportunity and maintains a commitment to diversity and inclusion across all hiring practices.
The role of the Engineering Coordinator at Great Wolf is a vital position within the Engineering Department that provides essential administrative and communications support. The Engineering Coordinator acts as a central point of contact for coordination and communication within the department and serves as a liaison with contractors and other operational teams. Responsibilities include managing various software platforms such as HotSOS, Unifocus, and Coupa to assign and monitor maintenance activities, oversee inventory control, and handle scheduling and payroll functions. The position demands a proactive approach in researching costs, tracking budgets, and facilitating smooth departmental operations.
The Engineering Coordinator is expected to utilize a range of communication technologies including phones, radios, and emails to relay property needs effectively. In addition to administrative duties, this role involves some hands-on maintenance service, such as troubleshooting HVAC and television equipment issues, replacing light bulbs and batteries, and assisting with water park shutdown activities including cleaning and painting. This diversity of tasks requires a flexible and collaborative work style, as the coordinator works closely with multiple departments to ensure guest satisfaction and maintenance excellence.
Applicants for this role should have proficiency in Microsoft Office, prior experience with computer systems and data entry, and strong oral communication skills capable of handling conflict resolution in a positive manner. The ideal candidate demonstrates superior problem-solving abilities, keen attention to detail, and the capacity to multitask effectively in a fast-paced environment. Previous experience in hospitality or a resort-related industry is highly desirable. Physical requirements include the ability to lift up to 20 pounds and to perform bending, stretching, and standing or sitting for extended periods.
The salary for the Engineering Coordinator position is $22.00 per hour, reflecting a competitive annual base pay. Compensation factors include education, experience, certifications, and geographic location. This role also offers additional rewards such as annual bonuses and paid time off, forming part of a comprehensive benefits package that supports employee well-being and professional growth. Great Wolf emphasizes equal employment opportunity and maintains a commitment to diversity and inclusion across all hiring practices.
Job Requirements
- High school diploma or equivalent experience
- prior experience with computers, data entry, and Microsoft Office Suite
- successful completion of criminal background and drug screen
- must be flexible regarding scheduling based on business demands
- must have strong oral communication skills in person, via phone and handle conflict resolution in a positive, friendly manner
Job Qualifications
- Demonstrated proficiency in Microsoft Office suite
- high school diploma or equivalent experience
- prior experience with computers, data entry, and Microsoft Office Suite
- strong oral communication skills in person, via phone and handle conflict resolution in a positive, friendly manner
- superior demonstrated verbal and written communication skills
- strong demonstrated problem solving and organizational skills
- previous experience in hotel, resort or theme park industry
- demonstrated attention to detail
- displays enthusiastic and positive energy
- demonstrated multi-tasking ability
Job Duties
- Utilize available technology such as phones, radios, emails to communicate property needs
- assign and track all preventative maintenance activities using software including HotSOS and other Great Wolf systems
- maintain Unifocus payroll and scheduling
- manage ordering, receiving, stocking, and setup of new vendors in systems including Coupa
- responsible for researching costs and ensuring availability of parts, materials and tools
- oversee budgets and tracking using Capex and OpEx budgeting tools
- data entry for Engineering Scorecard and other departmental information
- outside contractor support scheduling, work assignment, and coordination
- collaboration with all departments regarding work requests affecting guest related items and maintenance needs
- safety committee representative and communication lead
- ability to complete basic maintenance service calls including troubleshooting television and HVAC issues, changing light bulbs, batteries, calls and making repairs when possible
- assist as needed during Water Park shut-downs – cleaning, painting, etc.
- any other job duties assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
