Engineer

Home2 Suites Memphis Southaven is part of the MCR (Morgans Hotel Group) portfolio, which is the third-largest hotel owner-operator in the United States. Founded in 2006, MCR has established itself as a leader in the hospitality industry through its premium-branded hotels spanning 37 states and 106 cities. Their portfolio, valued at 5.0 billion dollars, includes 148 hotels with more than 22,000 guestrooms under top brands such as Marriott and Hilton, along with independent hotels. The company boasts a strong emphasis on quality, innovation, and guest satisfaction, highlighted by numerous awards including Fast Company's 10 Most Innovative Travel Companies of 2020 and the prestigious Marriott Partnership Circle Award and Hilton Legacy Award for Top Performer. This remarkable reputation stems from an unwavering commitment to providing exceptional experiences for guests as well as cultivating a positive workplace environment for its over 7,000 team members nationwide.

The Maintenance Engineer role at Home2 Suites Memphis Southaven aligns with MCR’s dedication to excellence in hotel operations, focusing heavily on cleanliness, friendliness, operational quality, and teamwork. The key objective of this position is to ensure the hotel facility is safe, well-maintained, and welcoming for guests and staff alike. This position requires responding promptly to repair requests originating from guest feedback or internal inspections, managing preventative maintenance schedules adhering to the hotel’s maintenance program, and ensuring compliance with safety and health codes throughout the property.

Success in this role is measured through management performance ratings, guest satisfaction scores, and routine cleanliness and maintenance reviews conducted by leadership. Regular property walkthroughs are mandatory to identify and resolve any issues proactively, ensuring consistent quality and a spotless environment. The Maintenance Engineer is expected to embrace teamwork, maintain clear communication, and possess a can-do attitude for going beyond the traditional scope of responsibilities to meet the dynamic needs of the property.

Candidates will be responsible for keeping maintenance areas organized and safe, delivering timely and professional repair services, and reporting emergencies as needed. The physical demands of this job require climbing, balancing, stooping, kneeling, crawling, standing for extended periods, walking within the property, and lifting objects weighing 50 pounds or more. Proficiency in English communication, both written and oral, is essential for success in this role.

This full-time role demands a willingness to work varied schedules, including nights, weekends, holidays, and the ability to adhere to strict clock-in and break policies. The company supports its employees with career advancement opportunities, weekly pay, health benefits after 30 days, hotel discounts, and a strong culture of safety and guest service. Individuals interested in building a meaningful career within a top hospitality firm with award-winning standards and innovation are encouraged to apply.