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Engagement Coordinator

Job Overview

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Compensation

Salary
Range $109,000.00 - $123,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Commuter Benefits

Job Description

Creek Technologies is a dynamic company dedicated to providing advanced technology solutions and services, particularly in support of government and defense sectors. Among its key partnerships is with the Center for Homeland Defense and Security (CHDS) at the Naval Postgraduate School, a prestigious institution that focuses on enhancing homeland security capabilities through education, research, and outreach. Creek Technologies supports CHDS by offering innovative digital communication strategies that help extend the reach and impact of its programs. This collaboration underscores Creek Technologies' commitment to fostering stronger connections within the homeland security enterprise and advancing public safety initiatives.

The role of Engagement Coordinator at Creek Technologies, based in Monterey, CA, is an exciting opportunity for a motivated communications professional to contribute to the strategic communications efforts of the CHDS. This role is essential for the development and management of digital content tailored to professional audiences involved in homeland security, public safety, emergency management, military, and government sectors. The Engagement Coordinator will be responsible for crafting compelling social media content, managing multiple digital channels, and executing engagement strategies that build awareness of CHDS programs and strengthen relationships across diverse stakeholder groups.

This position requires someone who is not only a strong communicator but also has a keen understanding of how to engage and interact with specialized audiences through content that resonates and drives meaningful engagement. The candidate will develop content calendars, create engaging posts including graphics and videos, and repurpose existing CHDS content such as research publications and faculty insights into social media-friendly formats. Maintaining consistency in brand voice and messaging across platforms will be a critical aspect of the role.

In addition to content development, the Engagement Coordinator will lead audience engagement efforts by crafting outreach strategies tailored to various professional segments such as law enforcement, fire service, emergency management, public health, military, and government officials. By monitoring industry trends and participating in professional communities, the coordinator will help expand the visibility of CHDS programs and support initiatives aimed at recruiting participants and engaging alumni.

Community management and data analytics form another significant portion of the role. The Engagement Coordinator will manage day-to-day interactions on social media, respond to audience comments, and highlight the achievements and impact stories of CHDS alumni. Regular performance tracking and reporting will guide the continuous improvement of content strategies, allowing for optimized audience growth and engagement.

Ideal candidates will bring 3 to 5 years of experience in social media management or digital communications, particularly with audiences in government, educational, or public safety sectors. Proficiency with social media management and analytics tools like Hootsuite, Sprout Social, and Meta Business Suite is essential. Candidates familiar with homeland security or emergency management contexts will find this role particularly rewarding.

Creek Technologies values diversity and inclusion and encourages candidates from all backgrounds to apply, recognizing the strength that varied experiences and perspectives bring to innovative communication strategies. The role offers occasional travel and requires on-site presence in Monterey, CA, making it well suited for professionals looking to make a tangible impact in homeland security communication efforts.

Job Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years of relevant social media and digital communications experience
  • Strong writing and editing skills
  • Proficiency with social media management platforms
  • Ability to work independently
  • Experience with professional or government audiences
  • On-site presence required in Monterey, CA
  • Occasional travel availability

Job Qualifications

  • Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field, or equivalent experience
  • 3-5 years of experience in social media management, digital communications, marketing, or community engagement
  • Experience creating content for professional, government, educational, public safety, or military audiences
  • Strong writing, editing, and storytelling skills
  • Experience managing LinkedIn, Facebook, YouTube, and other social media platforms
  • Proficiency with social media management and analytics tools such as Hootsuite, Sprout Social, Meta Business Suite
  • Ability to manage multiple priorities and work independently in fast-paced environments
  • Familiarity with homeland security, emergency management, public safety, military, or government organizations preferred
  • Experience supporting higher education, professional development, or workforce development programs preferred
  • Experience with Canva, Adobe Creative Suite, or graphic design tools preferred
  • Knowledge of audience segmentation, digital marketing, and social media analytics preferred

Job Duties

  • Develop and manage content calendars across LinkedIn, Facebook, YouTube, and other digital platforms
  • Create and publish engaging content including social posts, graphics, videos, alumni features, and program highlights
  • Repurpose existing CHDS content into social media-ready formats
  • Maintain a consistent brand voice and messaging strategy
  • Coordinate and support production of digital content and multimedia campaigns
  • Develop targeted outreach strategies for homeland security professionals
  • Monitor industry trends and emerging issues
  • Engage with professional associations and partner organizations
  • Support recruitment, program awareness, and alumni engagement initiatives
  • Manage day-to-day engagement across social media platforms, including responding to comments
  • Highlight alumni achievements and organizational impact stories
  • Track platform performance and prepare regular reports
  • Use analytics and best practices to optimize content strategy and audience reach

Job Criteria

Experience

Mid Level (3-7 years)


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