Engagement Coordinator

TJX Companies, a Fortune 100 company and the world's leading off-price retailer, offers a dynamic and inclusive work environment across its diverse brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. Operating globally with four Home Offices, Distribution Centers, and numerous Retail Stores, TJX fosters a culture of growth, collaboration, and development. Employees have the opportunity to engage with a team that values diversity and innovation, ensuring that every day brings new challenges and achievements. TJX is committed to providing a supportive workplace where associates can learn, thrive, and make a meaningful impact in their roles and the communities they serve.

The HomeGoods store located in Hudson, MA, is currently seeking a Frontline Leader to join their vibrant team. This role plays a crucial part in delivering a "Highly Satisfied" customer experience, driving customer loyalty through effective programs and initiatives. The Frontline Leader is responsible for leading and mentoring associates in frontline execution, particularly focusing on cashier transactions and adherence to company policies and procedures. As a frontline leader, the individual will promote a welcoming and engaging culture, ensuring every team member feels valued and motivated. This position requires flexibility, as the leader must be ready to assist in multiple areas of the store to optimize operations. The starting pay range for this role is $17.25 to $17.75 per hour, dependent on skills, qualifications, and experience.

Key responsibilities include training and mentoring associates, maintaining cash controls and register operations, handling customer concerns promptly, and ensuring compliance with labor laws and company policies. The Frontline Leader also ensures cleanliness, safety, and merchandising standards are upheld while supporting loss prevention efforts. This role demands strong interpersonal and communication skills, the ability to work as a team, and a commitment to delivering exceptional customer service. Ideal candidates will have previous retail or supervisory experience, with a readiness to contribute positively to the store's success and customer satisfaction goals. TJX prioritizes equitable hiring practices and provides reasonable accommodations, fostering an inclusive workplace for all employees.