Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $15.50
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
Referral bonuses
401(k) match
Medical/Dental/Vision
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
Adoption assistance
Job Description
Homesense at TJX Companies offers a dynamic and rewarding work environment where every day brings new opportunities for growth, exploration, and achievement. TJX Companies is a Fortune 100 company and the world's leading off-price retailer, operating a diverse portfolio of popular brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. With four global Home Offices, numerous Distribution Centers, and Retail Stores, TJX fosters a culture that embraces diversity, collaboration, and prioritizes employee development. At Homesense, team members enjoy abundant opportunities to learn, thrive, and make a meaningful impact not only within the company but also in their personal careers.
This role at Homesense focuses on leading the frontline team to deliver a "Highly-Satisfied" customer experience that drives loyalty and repeat business. As a frontline leader, you'll play an essential role in mentoring and training associates to execute all register transactions efficiently while adhering to company policies and procedures with integrity. Your leadership will contribute to creating a welcoming, engaging, and respectful environment where both employees and customers feel valued. Being a customer-focused role, you will address customer concerns promptly and actively update associates on relevant feedback, goals, and corporate initiatives. Your responsibilities will extend beyond customer service, encompassing operational tasks like maintaining cash controls, verifying paperwork accuracy, ensuring compliance with safety and labor laws, and supporting merchandising standards.
The position is designed for someone with a strong desire to achieve both team and individual results. Flexibility is key, as the role requires willingness to work in multiple store areas as needed. This is a great opportunity for individuals passionate about retail leadership and customer service who want to grow their career while contributing to a vibrant retail environment. The position offers a competitive starting pay range of $15.00 to $15.50 per hour, determined by relevant skills, qualifications, and experience. The store location is 1511 Cornerstone Blvd, Daytona Beach, FL, and the position provides a comprehensive benefits package to support employees' well-being and work-life balance.
This role at Homesense focuses on leading the frontline team to deliver a "Highly-Satisfied" customer experience that drives loyalty and repeat business. As a frontline leader, you'll play an essential role in mentoring and training associates to execute all register transactions efficiently while adhering to company policies and procedures with integrity. Your leadership will contribute to creating a welcoming, engaging, and respectful environment where both employees and customers feel valued. Being a customer-focused role, you will address customer concerns promptly and actively update associates on relevant feedback, goals, and corporate initiatives. Your responsibilities will extend beyond customer service, encompassing operational tasks like maintaining cash controls, verifying paperwork accuracy, ensuring compliance with safety and labor laws, and supporting merchandising standards.
The position is designed for someone with a strong desire to achieve both team and individual results. Flexibility is key, as the role requires willingness to work in multiple store areas as needed. This is a great opportunity for individuals passionate about retail leadership and customer service who want to grow their career while contributing to a vibrant retail environment. The position offers a competitive starting pay range of $15.00 to $15.50 per hour, determined by relevant skills, qualifications, and experience. The store location is 1511 Cornerstone Blvd, Daytona Beach, FL, and the position provides a comprehensive benefits package to support employees' well-being and work-life balance.
Job Requirements
- High school graduate or equivalent degree preferred
- available to work flexible schedule including evenings and weekends
- able to work as a team member
- excellent interpersonal skills
- exceptional customer service skills
- able to lift heavy merchandise with or without reasonable accommodations
- able to train and provide direction to others
- able to run a register and handle money
- must be able to handle confidential information with discretion
- experience as a coordinator or previous retail or supervisory experience preferred
Job Qualifications
- High school graduate or equivalent degree preferred
- exceptional customer service skills
- excellent interpersonal skills
- able to train and provide direction to others
- able to work as a team member
- able to run a register and handle money
- experience as a coordinator or previous retail or supervisory experience preferred
- able to handle confidential information with discretion
Job Duties
- Promotes a highly satisfied customer experience
- drives customer loyalty through programs and initiatives
- addresses customer concerns and issues promptly
- updates associates on current customer experience feedback, goals, and company initiatives
- trains and mentors all associates on policies and procedures
- provides recognition and constructive feedback on cashier performance
- maintains and monitors cash controls including change fund
- adheres to all labor laws and meal and break period policies
- assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
- audits and approves paperwork
- maintains cleanliness, recovery, and organizational standards throughout the frontline
- monitors all frontline equipment, communicating issues to management
- executes and adheres to company directives
- maintains and upholds merchandising standards within the queue-line
- adheres to all operational, merchandise, and loss prevention policies and procedures
- ensures proper and timely handling of damages and mark out of stock
- promotes a safe environment, reporting any type of safety hazard in the store
- other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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