Engagement Coordinator

TJX Companies is a leading global off-price retailer, widely recognized for its commitment to providing customers with high-quality, fashionable merchandise at unbeatable prices. As a Fortune 100 company, TJX operates a diverse portfolio of retail brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, serving millions of customers across various locations. The company's success is driven by its vibrant, inclusive culture that embraces diversity, encourages collaboration, and prioritizes employee growth and development at every level. TJX maintains four global Home Offices, expansive Distribution Centers, and a vast network of retail stores, making it a dynamic and exciting place to build a career.

The role at HomeGoods, a popular brand within the TJX portfolio, focuses on providing an exceptional frontline customer experience. This position involves leading and mentoring a team to deliver highly satisfied customer service, ensuring smooth checkout operations, and maintaining high merchandising and operational standards. The position is hourly, with a competitive starting pay range between $13.75 and $14.25 per hour, depending on qualifications, experience, and skills. This role offers ample opportunities for career growth and skill development within a supportive and inclusive environment.

As a frontline leader at HomeGoods, you will be responsible for promoting a customer-centric culture that drives loyalty through outstanding service and effective communication of the company's goals and initiatives. You will train and mentor associates, ensuring all register transactions are carried out efficiently and in line with company policies. Your leadership will create a welcoming and engaging atmosphere, reinforcing a team-oriented mindset. You will also oversee cash handling processes, enforce labor laws, and maintain organizational and cleanliness standards to enhance the shopping experience.

The position demands versatility and flexibility, as you will be expected to work in multiple areas of the store to support daily operations. Additionally, you will be responsible for monitoring frontline equipment, managing break schedules, and ensuring adherence to all operational policies including loss prevention and merchandise handling. Maintaining safety standards is a priority, requiring you to identify and report hazards promptly.

At TJX and HomeGoods, associates enjoy a comprehensive benefits package that supports their well-being and work-life balance. This includes various insurance options, retirement plans, paid leave, and employee discounts, among others. TJX is committed to fostering a respectful workplace where every team member feels valued and empowered to succeed. The company also abides by equal opportunity employment policies, providing reasonable accommodations for individuals with disabilities. Joining the HomeGoods team means becoming part of a family that values contribution, innovation, and continuous growth, offering a fulfilling career path in retail management.