Engagement Coordinator

TJX Companies is a Fortune 100 global leader in off-price retail, known for its dynamic and diverse work environment that fosters personal and professional growth. With operations spanning four global Home Offices, Distribution Centers, and a broad portfolio of retail brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, TJX offers a unique workplace culture that celebrates inclusivity, collaboration, and continuous learning. The company prides itself on delivering exceptional value and quality to customers while providing employees with a supportive environment that nurtures their development and success.

This full-time position is based at the HomeGoods Store #1230 in Fresno, CA, an integral part of TJX’s retail network. The role is focused on frontline leadership with a primary goal of ensuring a "Highly Satisfied" customer experience to drive customer loyalty. As a frontline leader, you will mentor and train associates to execute register transactions with accuracy and professionalism, uphold company policies and procedures with integrity, and foster a welcoming and engaging atmosphere for both customers and team members. The position emphasizes collaboration, adaptability, and a strong desire to achieve measurable individual and team results.

The role involves active participation across multiple areas of the store, ensuring operational excellence and adherence to merchandising, loss prevention, and safety standards. Attention to detail and a commitment to maintaining cleanliness, organization, and equipment functionality are essential components. Additionally, this position requires proactive communication with management regarding any issues and effective time management to coordinate breaks and optimize frontline and sales floor coverage. The ability to handle confidential information discreetly and maintain compliance with labor laws further underscores the responsibility and professionalism expected in this role.

This position is ideal for candidates who are enthusiastic about retail management, enjoy leading teams, and possess strong interpersonal and customer service skills. The opportunity also provides access to TJX’s comprehensive benefits package that includes associate discounts, health-related benefits, financial incentives, and family support programs. TJX promotes equal employment opportunities without discrimination and offers reasonable accommodations for qualified individuals with disabilities. Joining TJX means becoming part of a respected retail family committed to making a positive impact on employees, customers, and communities.