Engagement Coordinator

TJX Companies is a leading Fortune 100 off-price retailer known for its dynamic and inclusive work environment. The company operates several popular retail chains including HomeGoods, TJ Maxx, Marshalls, and others across four global home offices, distribution centers, and retail stores. TJX Companies is committed to fostering growth, exploration, and achievement among its employees, providing robust opportunities for career development in a culture that values diversity, collaboration, and personal progress. With a reputation for delivering exceptional value to customers through a unique shopping experience, TJX Companies continues to grow as a premier retail destination worldwide.

The HomeGoods Store located at 3899 W Lake Mary Blvd, Lake Mary, Florida, is currently seeking motivated individuals to join their team as frontline leaders. This role is essential for maintaining a 'Highly Satisfied' customer experience, driving customer loyalty, and supporting store operations through effective team leadership. The position offers a starting pay range of $15.00 to $15.50 per hour depending on skills, qualifications, and experience. It is an excellent opportunity for those looking to grow their retail career in a supportive and performance-driven environment.

The key responsibilities of the role include leading a team of associates to ensure superior customer service at the frontline. This involves hands-on mentoring and training on register transactions, adherence to company policies, and maintaining operational standards throughout the store. The role requires a proactive approach in resolving customer issues promptly, promoting a welcoming and engaging atmosphere, and upholding merchandising and safety protocols. As a frontline leader, you will also be responsible for managing cash controls, coordinating associate breaks to ensure floor coverage, auditing paperwork, and overseeing the overall cleanliness and organization of the transaction areas.

Candidates for this role should be adaptable and willing to work across multiple store areas as needed, displaying a strong desire to achieve both individual and team goals. TJX Companies places strong emphasis on integrity, compliance with labor laws, and fostering a workplace culture where everyone feels valued and included. In addition to competitive pay, employees benefit from a comprehensive range of benefits including associate discounts, healthcare plans, 401(k) options, paid leave, and various employee assistance programs.

Joining HomeGoods at TJX Companies means becoming part of a family that supports your professional journey every step of the way. With a clear commitment to equal opportunity employment and providing reasonable accommodations for individuals with disabilities, TJX Companies ensures an equitable, respectful, and empowering workplace for all team members. This role is ideal for individuals with previous supervisory experience in retail who are eager to advance their careers while positively impacting the customer shopping experience.