Engagement Coordinator

TJX Companies is a leading global off-price retailer, renowned for its dynamic and inclusive work environment where employees are empowered to grow, explore, and achieve their professional goals. With a presence spanning four global Home Offices, Distribution Centers, and a variety of celebrated retail brands--including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx--TJX offers a vibrant workplace that fosters collaboration, innovation, and employee development. Recognized as a Fortune 100 company, TJX values diversity and prioritizes creating a culture where every team member feels welcomed, valued, and engaged.

HomeGoods at TJX, located at the USA HomeGoods Store 1179 in Citrus Heights, CA, is currently seeking a dedicated and motivated individual for a full-time frontline leadership role. This position offers a starting pay range of $17.90 to $18.40 per hour, with actual compensation based on relevant skills, experience, and qualifications. The role focuses on leading the frontline team to deliver a "Highly-Satisfied" customer experience, which is essential for fostering customer loyalty and driving business success.

In this role, you will be integral to shaping a customer-centric environment by promoting exceptional service standards and addressing customer concerns swiftly to ensure satisfaction. You will take on responsibilities that include training and mentoring associates to execute all register transactions efficiently, providing constructive feedback and recognition, and maintaining compliance with company policies including cash controls and labor laws. Your leadership will help create a team that is knowledgeable, motivated, and aligned with TJX’s values and initiatives.

The role requires flexibility as you will be expected to work in multiple areas of the store to support operations as needed. Responsibilities extend beyond customer service to include maintaining frontline cleanliness, monitoring equipment functionality, adhering to merchandising standards, and supporting loss prevention policies. Your proactive approach will contribute to maintaining a safe and orderly store environment.

This position not only emphasizes operational excellence but also fosters a workplace culture that values integrity, teamwork, and continuous improvement. You will play a key role in communicating company initiatives and customer experience feedback with your team, helping to set and achieve performance goals. This role is perfect for someone who is passionate about retail leadership and eager to make an impact in a fast-paced, supportive setting where their contributions are recognized and rewarded.

If you have experience in retail coordination or supervision, enjoy working as part of a team, and have strong interpersonal and customer service skills, this opportunity offers a promising career path with TJX Companies. Join the TJX family and become part of a company that not only values diversity and inclusion but also offers comprehensive benefits and opportunities for professional growth.