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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $14.50
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a renowned Fortune 100 company recognized globally as the leading off-price retailer. The company operates in diverse segments including retail stores such as TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, as well as having extensive global home offices and distribution centers. TJX Companies are dedicated to fostering a vibrant work environment that encourages diversity, collaboration, and personal development. This dynamic culture allows employees to grow, explore new opportunities, and achieve professional milestones while contributing to the company’s ongoing success. Joining TJX means becoming a part of a supportive family that values innovation, customer satisfaction,... Show More
Job Requirements
- High school graduate or equivalent degree preferred
- available to work flexible schedule including evenings and weekends
- able to work as a team member
- excellent interpersonal skills
- exceptional customer service skills
- able to lift heavy merchandise with or without reasonable accommodations
- able to train and provide direction to others
- able to run a register and handle money
- must be able to handle confidential information with discretion
- experience as a coordinator or previous retail supervisory experience preferred
Job Qualifications
- High school graduate or equivalent degree preferred
- excellent interpersonal skills
- exceptional customer service skills
- able to train and provide direction to others
- able to run a register and handle money
- must be able to handle confidential information with discretion
- experience as a coordinator or previous retail supervisory experience preferred
Job Duties
- Promotes a highly satisfied customer experience
- drives customer loyalty through programs and initiatives
- addresses customer concerns and issues promptly
- updates associates on current customer experience feedback, goals, and company initiatives
- trains and mentors all associates on policies and procedures
- provides recognition and constructive feedback on cashier performance
- maintains and monitors cash controls including change fund
- adheres to all labor laws and meal and break period policies
- assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
- audits and approves paperwork
- maintains cleanliness, recovery, and organizational standards throughout the frontline
- monitors all frontline equipment, communicating issues to management
- executes and adheres to company directives
- maintains and upholds merchandising standards within the queue-line
- adheres to all operational, merchandise, and loss prevention policies and procedures
- ensures proper and timely handling of damages and mark out of stock
- promotes a safe environment, reporting any type of safety hazard in the store
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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