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Employee Housing Maintenance Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $32.00
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
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Benefits

Free Alterra season pass
Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends and family day-ski vouchers
Discounts on ski and snowboard lessons
Discounts on ski and snowboard rentals
Discounts on Gear Tune-Ups
discounts on food and beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment

Job Description

Crystal Mountain is the premier mountain resort located in Washington State, known as the Pacific Northwest's top destination for skiing, snowboarding, and summer recreational adventures. As part of the Alterra Mountain Company, Crystal Mountain is affiliated with a collection of some of the most aspirational and well-recognized brands in the outdoor adventure industry. The resort embraces a unique culture rooted in the spirit of the mountains, characterized by a passionate community of adventurers and employees alike who share a love for the outdoors, exceptional guest experiences, and the stunning surroundings of the National Forest and the nearby Mount Rainier. With year-round outdoor activities and an environment that encourages community connection, Crystal Mountain combines work and play like few other companies can. Employees benefit from access to world-class alpine terrain and a lifestyle that supports health, fitness, and balance through outdoor recreation. The company fosters a work culture built on empowerment, authenticity, collaboration, and purpose, aiming to craft unparalleled mountain adventures while nurturing career growth and advancement opportunities within the mountain resort industry.

The Maintenance Supervisor for Employee Housing is a full-time, year-round position based at Crystal Mountain, offering a wage range of $30 to $32 per hour. This role is vital to maintaining and enhancing the quality and safety of the resort’s employee housing facilities, ensuring safe, clean, and well-maintained living environments that support the wellbeing and comfort of the staff. Reporting directly to the Vice President of Human Resources, the Maintenance Supervisor operates with considerable autonomy, managing maintenance priorities, coordinating contractor services, and overseeing safety protocols without direct reports. Beyond routine maintenance activities, this position involves performing inspections, responding to urgent repair needs, handling inventory management, and supporting the housing office with resident check-in and check-out procedures when necessary.

The successful candidate will be an experienced maintenance professional with strong skills across various trades including carpentry, plumbing, and electrical work. This position requires excellent problem-solving ability, customer service orientation, and the capability to work independently while prioritizing tasks effectively in a dynamic environment. Working conditions include physical demands such as lifting, climbing, and standing for extended periods, as well as the flexibility to work evenings, weekends, and holidays during peak operations. The role offers more than just a job—it provides an opportunity to become deeply integrated with a vibrant mountain community, engaging in meaningful work that supports the daily lives of employees while living amidst breathtaking natural surroundings. This is an ideal opportunity for individuals passionate about mountain lifestyles and building maintenance who seek a stable and rewarding career with ample growth potential in the outdoor hospitality industry.

Job Requirements

  • 3+ years of experience in building maintenance, property management, or a related trade
  • strong working knowledge of carpentry, plumbing, electrical, and general building systems
  • ability to make independent decisions and prioritize tasks in a dynamic environment
  • excellent customer service and communication skills
  • proficiency with maintenance management systems, work order tracking, or willingness to learn
  • ability to work occasional evenings or weekends based on operational needs
  • ability to lift up to 50 lbs, perform physical labor, climb ladders, and operate tools/equipment
  • ability to move frequently between buildings and job sites
  • willingness to work early mornings, evenings, weekends, and holidays during operational periods
  • physical, visual, and auditory ability to perform essential job functions with or without reasonable accommodations
  • occasional sitting, kneeling, stooping, crouching, or bending

Job Qualifications

  • 3+ years of experience in building maintenance, property management, or a related trade
  • strong working knowledge of carpentry, plumbing, electrical, and general building systems
  • ability to make independent decisions and prioritize tasks in a dynamic environment
  • excellent customer service and communication skills
  • proficiency with maintenance management systems, work order tracking, or willingness to learn
  • ability to work occasional evenings or weekends based on operational needs
  • experience working in employee housing, residential facilities, hospitality, or campus housing environments (preferred)
  • previous experience coordinating contractors or vendors (preferred)
  • basic administrative skills for check-in/out support and record management (preferred)

Job Duties

  • perform and oversee routine, preventative, and urgent maintenance tasks
  • conduct regular inspections of housing units, common areas, and building systems to ensure safety and compliance with standards
  • prioritize and respond to maintenance requests
  • ensure all maintenance work is performed in compliance with applicable codes, safety regulations, and organizational policies
  • manage inventory of tools, supplies, and replacement parts
  • exercise independent judgment to determine work priorities, safety actions, and vendor needs
  • recommend improvements or repairs needed to sustain the long-term condition of the housing facilities
  • assist with resident check-ins and check-outs, including walkthroughs, documentation of room conditions, and key management
  • support housing office operations during busy periods, staff absences, or emergencies
  • monitor property for safety hazards and take corrective action when necessary
  • participate in emergency preparedness planning and respond to on-call issues as needed
  • promote and model safe work practices and maintain a clean, organized workspace

Job Criteria

Experience

Mid Level (3-7 years)


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