Embers Food Runner & Barback

Gaylord Hotels, a premier brand under Marriott International, stands out as a leader in delivering extraordinary meeting and guest experiences. With a strong foundation rooted in hospitality excellence, Gaylord Hotels aims to create environments and services that truly bring people together in unique and memorable ways. Renowned for their expansive properties and exceptional event capabilities, Gaylord Hotels is dedicated to cultivating a culture where associates, known as STARs, are empowered to showcase creativity, entrepreneurship, and a deep commitment to big-hearted service. This is not just about hospitality; it’s about crafting an experience that guests will cherish and remember long after their visit.

Marriott International, the global hospitality giant, is committed to fostering an inclusive and diverse workplace where employees from all backgrounds are welcomed and valued. The company routinely enforces non-discrimination policies, offering equal employment opportunities regardless of disability, veteran status, or any other protected classification under applicable laws. Employees at Marriott enjoy access to a wide range of benefits designed to support personal wellbeing, career growth, and family needs, with eligibility tailored to position, employment status, and location.

The Guest Service Support Expert role at Gaylord Hotels is a critical position that contributes to the seamless running of food and beverage operations, ensuring that every guest interaction adds value to their overall experience. While the primary focus is on supporting the service environment—through tasks such as setting tables, assisting kitchen staff, cleaning and replenishing supplies—the role goes beyond routine duties. It requires a proactive approach, maintaining safety standards, strictly following company policies, and upholding high-quality service standards.

This position offers an on-the-floor dynamic work environment where the expert will spend substantial time standing, walking, or moving around, often on uneven or slippery surfaces. Physical demands include lifting or moving objects weighing up to 25 pounds independently, and with assistance, up to 50 pounds. The work involves bending, twisting, pulling, stooping, and continuous engagement to maintain an orderly and inviting atmosphere for guests and staff alike.

The ideal candidates for this role are those who embody professionalism in appearance and communication while demonstrating a genuine desire to enhance the guest experience. Although no previous supervisory experience is required, prior exposure to food and beverage operations is considered an asset. Candidates should hold at least a high school diploma or equivalent GED and are welcomed into a workplace environment that values personal growth, teamwork, and dedication to quality service. Gaylord Hotels offers more than just a job; it presents a career path where employees can thrive among a global network while enjoying career advancement opportunities, additional benefits, and the chance to be part of a team that truly cares.