Embers Cocktail Server

Marriott International is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. One of its premier properties, Gaylord Rockies Resort and Convention Center located in Aurora, Colorado, provides an extraordinary destination that combines state-of-the-art meeting facilities with stunning natural surroundings. As part of the Gaylord Hotels brand, the resort prides itself on creating engaging, memorable experiences for guests through outstanding service and innovative programming. The Gaylord Rockies Resort offers a unique blend of luxury accommodations, world-class dining, and extensive event spaces, making it an ideal venue for both leisure and business travelers. The company fosters a culture of creativity, entrepreneurship, and big-hearted service, encouraging its team members, called STARs, to thrive both professionally and personally.

The role of Guest Service Expert at Gaylord Rockies Resort is designed for individuals who are passionate about hospitality and committed to creating lasting impressions. This full-time, non-management position based at the Embers Lodge within the resort involves providing high-quality food and beverage service that extends beyond the basics of dining. Guest Service Experts are instrumental in shaping the overall guest experience by ensuring every detail is executed flawlessly, from setting tables and communicating with the kitchen staff to serving guests and maintaining cleanliness in work areas. The job requires a proactive approach, excellent interpersonal skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Guest Service Experts contribute significantly to the success of the resort by embodying key standards such as workplace safety, adherence to company policies, quality service, and professional personal appearance. Physical demands of the role include standing, walking, and moving in various environments, along with lifting and carrying objects as specified. The position offers an hourly rate of $14.70, includes tip eligibility, and provides additional benefits such as free lunch and free parking to support employees throughout their shifts. Preferred qualifications for this position include a high school diploma or GED equivalent, although less than one year of related work experience is acceptable, making this role suitable for those entering the hospitality industry or seeking to develop their careers further.

Marriott International is committed to equal employment opportunities and fosters a welcoming and inclusive workplace for all team members regardless of background. The organization values diversity and strives to create an environment where associates can bring their authentic selves to work, contributing to the rich tapestry of culture and talent. The Gaylord Hotels brand amplifies this ethos by offering extensive career growth opportunities and benefits designed to enhance wellbeing, empower professional development, and encourage work-life balance. Joining Gaylord Rockies Resort means becoming part of a dynamic team passionate about delivering world-class hospitality and dedicated to making a meaningful impact — where employees are empowered to be their best and grow their careers with a leading global hospitality company.