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Embassy Suites Cincinnati Rivercenter Covington - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan
Job Description
Embassy Suites by Hilton Cincinnati RiverCenter is a distinguished hotel located on the scenic banks of the Ohio River in Covington, Kentucky. Just a short two-minute drive from downtown Cincinnati, this hotel offers an ideal blend of convenience and comfort for guests visiting the vibrant Cincinnati metropolitan area. Embassy Suites by Hilton Cincinnati RiverCenter is perfectly situated near prominent attractions such as Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and the Aronoff Center for the Arts. Additionally, it offers easy access to Jack Casino and the Northern Kentucky Convention Center, as well as major highways I-71 and... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hospitality preferred
- knowledge of hotel software systems
- basic computer skills
- excellent interpersonal skills
- ability to work in shifts
- strong organizational skills
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency with Microsoft Office suite
- excellent communication skills
- strong problem-solving abilities
- ability to multitask in a fast-paced environment
Job Duties
- provide warm and friendly guest service
- manage guest check-ins and check-outs efficiently
- handle guest inquiries and requests promptly
- coordinate with hotel staff to ensure smooth operations
- manage reservations and maintain accurate records
- resolve guest complaints and issues quickly
- maintain front desk area and appearance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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