Embassy Suites Cincinnati Rivercenter Covington - Convention Services Manager-Sales OEM
Job Overview
Employment Type
Full-time
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Embassy Suites by Hilton Cincinnati RiverCenter is a distinguished hotel located on the scenic banks of the Ohio River in Covington, Kentucky. This hotel boasts a prime location just minutes away from the vibrant heart of Cincinnati, featuring proximity to notable attractions such as Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, Aronoff Center for the Arts, and Jack Casino. The property also benefits from convenient transportation options, including the Southbank Shuttle Trolley service that stops right outside the hotel, as well as easy access to major highways like I-71 and I-75. The Cincinnati/Northern Kentucky International Airport is only a short 20-minute drive away. The hotel offers 227 spacious two-room suites, each featuring a private bedroom and a separate living area, allowing guests the comfort of a home-like stay. Daily amenities include a free made-to-order breakfast and an Evening Reception offering drinks and snacks in an inviting open-air atrium. Their expansive event spaces provide over 8,000 square feet of flexible meeting and banquet space, including a ballroom with stunning city views, ideal for hosting weddings, corporate meetings, and memorable celebrations.
As a Convention Services Manager at Embassy Suites by Hilton Cincinnati RiverCenter, you will be the essential driving force behind the success of catering, food, and beverage sales within the hotel. This role is pivotal in fostering strong relationships with diverse clients and groups, ensuring every event not only meets but exceeds expectations. Reporting to the Director of Sales or the Director of Catering & Convention Services, you will strategically work to achieve and surpass revenue goals while providing exceptional service to meeting planners and guests alike. This position is categorized as an overtime eligible management role, ensuring fair compensation for any extra hours worked.
Your responsibilities encompass managing event logistics, cultivating community connections, and staying on top of current market trends. You will lead efforts to deliver impeccably executed events, coordinate with various departments, and maintain seamless communication throughout the event lifecycle. By participating in local community activities and networking opportunities, you will enhance the hotel's visibility and reputation, contributing to sustained business growth. Creativity, professionalism, and a customer-focused mindset are key attributes necessary for success in this role. Proficiency in Microsoft Office and strong communication skills will enable you to effectively negotiate and influence clients, while managing multiple tasks with efficiency and confidence. If you are passionate about hospitality and making events extraordinary, this role offers a dynamic and rewarding career path within a renowned hotel brand.
As a Convention Services Manager at Embassy Suites by Hilton Cincinnati RiverCenter, you will be the essential driving force behind the success of catering, food, and beverage sales within the hotel. This role is pivotal in fostering strong relationships with diverse clients and groups, ensuring every event not only meets but exceeds expectations. Reporting to the Director of Sales or the Director of Catering & Convention Services, you will strategically work to achieve and surpass revenue goals while providing exceptional service to meeting planners and guests alike. This position is categorized as an overtime eligible management role, ensuring fair compensation for any extra hours worked.
Your responsibilities encompass managing event logistics, cultivating community connections, and staying on top of current market trends. You will lead efforts to deliver impeccably executed events, coordinate with various departments, and maintain seamless communication throughout the event lifecycle. By participating in local community activities and networking opportunities, you will enhance the hotel's visibility and reputation, contributing to sustained business growth. Creativity, professionalism, and a customer-focused mindset are key attributes necessary for success in this role. Proficiency in Microsoft Office and strong communication skills will enable you to effectively negotiate and influence clients, while managing multiple tasks with efficiency and confidence. If you are passionate about hospitality and making events extraordinary, this role offers a dynamic and rewarding career path within a renowned hotel brand.
Job Requirements
- high school diploma or equivalent
- prior experience in convention, event, or catering sales
- creativity and knowledge of food and beverage events
- professional selling skills including opening, probing, supporting, and closing sales
- valid driver’s license
- strong verbal and written communication skills
- proficiency in Microsoft Office and general computer use
- ability to manage multiple tasks independently and present effectively
Job Qualifications
- high school diploma or equivalent
- prior experience in convention, event, or catering sales preferred
- creativity and knowledge of food and beverage events
- professional selling skills including opening, probing, supporting, and closing sales
- valid driver’s license
- strong verbal and written communication skills
- proficiency in Microsoft Office and general computer use
- ability to manage multiple tasks independently and present effectively
Job Duties
- drive catering and food and beverage sales to meet or exceed revenue goals
- build and maintain strong relationships with clients and meeting planners
- manage event planning and execution, ensuring all event orders are delivered accurately and on time
- stay up to date with market trends and introduce innovative ideas to enhance event offerings
- coordinate with internal teams to ensure smooth operations and excellent guest experiences during events
- communicate effectively with all stakeholders to handle changes and resolve issues promptly
- participate in local community events and promote the hotel’s presence and services
Job Criteria
Experience
No experience required
Job Location
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