Embassy Suites Boston at Logan Airport - Catering & Convention Services Manager OEM

Embassy Suites Boston at Logan Airport is a distinguished all-suite hotel known for providing exceptional hospitality services near one of the busiest airports in the United States. This property offers guests spacious two-room suites, complete with modern amenities such as HDTVs, sofa beds, in-room microwaves, and refrigerators. Guests can enjoy complimentary cooked-to-order breakfast daily, along with an on-site dining option at the Porter Grill and Bar. The hotel caters to both leisure and business travelers, featuring business facilities that include a conference area capable of hosting up to 300 guests. To enhance the guest experience, the hotel also offers a fitness center, indoor pool, whirlpool, and free shuttle service to the local underground transit system, making it an ideal base for exploring Boston and its surrounding areas. The Embassy Suites Boston at Logan Airport is conveniently located near the Boston Convention Center and the city's financial district, both within a five-mile radius, positioning it as a prime venue for hosting events and conventions.

The role of Catering & Convention Services Manager at Embassy Suites Boston at Logan Airport is a critical leadership position that combines creativity, client engagement, and strategic management to achieve sales and service excellence. As an overtime eligible manager, the Catering & Convention Services Manager is responsible for overseeing food and beverage sales goals and managing all aspects of client and group services related to food and beverage events. The incumbent will partner closely with the Director of Sales or Director of Catering/Convention Services to meet and exceed revenue, satisfaction scores, and sales targets. This role requires a dynamic individual capable of balancing multiple responsibilities and leading event execution with precision and flair. Key responsibilities include driving revenue growth through effective sales strategies, fostering strong client relationships through proactive communication and personalized service, and maintaining market awareness to identify new opportunities and stay ahead of industry trends. The manager also plays a vital role in planning and executing seamless events, handling everything from banquet order accuracy to last-minute adjustments, ensuring each event leaves a lasting positive impression. Additionally, they actively participate in community events and promotional activities, enhancing the hotel's local visibility and reputation. This position demands excellent organizational, communication, and multitasking skills, as well as the ability to work independently and manage multiple priorities effectively. The successful candidate will bring a mix of sales acumen, industry knowledge, and customer service excellence to foster memorable experiences for all clients and guests. This role represents a unique opportunity to advance one's career within a reputable hospitality brand while contributing to the success of a vibrant hotel property located in a key metropolitan area. The role is suitable for candidates with a high school diploma or equivalent, experience in convention, event, or catering sales, and a passion for creating outstanding guest experiences. Additionally, the position offers a competitive benefits package after an initial waiting period, including medical, dental, and vision coverage, disability income protection, paid time off, and retirement plans, among others. Join the team at Embassy Suites Boston at Logan Airport and be part of a company committed to excellence and career growth in the hospitality industry.