Job Overview
Employment Type
Full-time
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Suite is a hotel located beside the Amarillo Civic Center in downtown Amarillo, offering two-room suites that combine comfort and convenience. Situated close to popular attractions like Cadillac Ranch and the Amarillo Botanical Gardens, the hotel provides guests with a premium experience complemented by amenities such as an indoor pool, dry sauna, fitness center, and spacious event areas that can accommodate up to 1,000 guests. Guests enjoy complimentary services like a made-to-order breakfast and an evening reception, contributing to the hotel's commitment to top-tier hospitality. Beyond the excellent guest services, what truly distinguishes Suite is its team-oriented culture. The hotel fosters a supportive and collaborative work atmosphere where staff members are valued like family. Monthly team-building activities and social events are held to celebrate achievements and strengthen relationships among colleagues, creating a sense of belonging and community.
This position is for an Assistant General Manager, a critical leadership role responsible for overseeing daily hotel operations and ensuring an exceptional experience for every guest. Acting as the General Manager's right hand, the Assistant General Manager supervises multiple departments and collaborates closely with the General Manager to drive revenue and manage operational costs effectively. This role demands a dynamic individual who can confidently lead teams, resolve challenges proactively, and maintain clear communication both with guests and staff. The Assistant General Manager is also deeply involved in talent acquisition and staff development, playing a vital part in recruiting and training Guest Services personnel and providing continuous learning opportunities for employees at all levels. Proficiency with Windows operating systems and financial management is essential to support operational reporting and analysis. A strong sense of professionalism in appearance and grooming is expected to set the standard for the team. Overall, the Assistant General Manager embodies the spirit of hospitality by consistently delivering friendly, service-oriented interactions that leave lasting positive impressions on guests and colleagues alike. This position promises an exciting and rewarding career adventure for those passionate about hospitality and leadership.
This position is for an Assistant General Manager, a critical leadership role responsible for overseeing daily hotel operations and ensuring an exceptional experience for every guest. Acting as the General Manager's right hand, the Assistant General Manager supervises multiple departments and collaborates closely with the General Manager to drive revenue and manage operational costs effectively. This role demands a dynamic individual who can confidently lead teams, resolve challenges proactively, and maintain clear communication both with guests and staff. The Assistant General Manager is also deeply involved in talent acquisition and staff development, playing a vital part in recruiting and training Guest Services personnel and providing continuous learning opportunities for employees at all levels. Proficiency with Windows operating systems and financial management is essential to support operational reporting and analysis. A strong sense of professionalism in appearance and grooming is expected to set the standard for the team. Overall, the Assistant General Manager embodies the spirit of hospitality by consistently delivering friendly, service-oriented interactions that leave lasting positive impressions on guests and colleagues alike. This position promises an exciting and rewarding career adventure for those passionate about hospitality and leadership.
Job Requirements
- Minimum of five years’ progressive hotel experience or equivalent education and related experience
- Supervisory background required
- Ability to remain calm and objective under pressure
- Must hold or be able to obtain Food Handlers, Alcohol Awareness, CPR, and First Aid certifications
Job Qualifications
- At least five years of progressive hotel experience in Rooms or Food and Beverage
- Supervisory experience in hotel management
- Strong problem-solving and communication skills
- Proficiency in Windows Operating Systems
- Ability to manage financial information
- Experience in staff recruitment and training
- Commitment to professional appearance and guest service excellence
Job Duties
- Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
- Proactively identify challenges and resolve them efficiently to ensure smooth hotel operations
- Recruit, hire, and train Guest Services staff while fostering professional growth through development programs
- Maintain clear and effective communication with colleagues and guests to ensure satisfaction
- Manage financial data and support hotel operations with strong analytical skills
- Utilize Windows operating systems for efficient management and reporting
- Ensure professional appearance and grooming standards are upheld throughout the team
- Provide friendly and service-focused interactions to enhance guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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