
Element Nashville West End Vanderbilt - Front Desk Agent (Part Time)
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Element Nashville Vanderbilt West End is a premier extended stay hotel located in the vibrant West End neighborhood of Nashville. This modern hotel offers spacious rooms and suites equipped with fully functional kitchens, dedicated workspaces, and signature Heavenly Beds to ensure guests enjoy a comfortable and productive stay. Guests can kickstart their day with a complimentary healthy breakfast and unwind in the evenings at the social reception offering drinks and the chance to network or relax. Its location provides easy access to major attractions such as Music Row, Vanderbilt University, Ryman Auditorium, and Vanderbilt University Medical Center, making it an ideal choice for both business and leisure travelers. The hotel also boasts amenities like an outdoor pool, a 24-hour fitness center, and versatile event spaces perfect for meetings, weddings, or special occasions. Element Nashville Vanderbilt West End is committed to creating a welcoming atmosphere where guests feel refreshed and valued throughout their stay.
Join Our Team as a Front Desk Agent! This role invites you to be the ultimate guest experience guru, ranging from warm welcomes and smooth check-ins to friendly farewells. As the face of the hotel, you will be responsible for ensuring every interaction leaves a positive and lasting impression. You will manage front desk operations with precision, handling reservations, guest requests, and any unforeseen challenges like a hospitality ninja. This part-time position requires open availability, including weekends, offering flexibility for candidates who excel in dynamic environments. The Front Desk Agent role is essential to maintaining the flow and organization of the front desk while providing top-tier customer service. You will serve as a key communicator between guests and the hotel staff, ensuring seamless coordination and satisfaction. This position is perfect for individuals who thrive in fast-paced settings, enjoy problem-solving, possess excellent multitasking abilities, and take pride in creating memorable guest experiences. The hotel emphasizes a supportive work environment where your skills contribute directly to guest delight and the overall success of the property. Opportunities for advancement exist, including eligibility for competitive benefits with full-time conversion, such as medical, dental, and vision coverage, paid time off, and retirement planning. If you are passionate about hospitality and ready to make every guest's visit unforgettable, now is the time to apply and become an integral part of the Element Nashville Vanderbilt West End team.
Join Our Team as a Front Desk Agent! This role invites you to be the ultimate guest experience guru, ranging from warm welcomes and smooth check-ins to friendly farewells. As the face of the hotel, you will be responsible for ensuring every interaction leaves a positive and lasting impression. You will manage front desk operations with precision, handling reservations, guest requests, and any unforeseen challenges like a hospitality ninja. This part-time position requires open availability, including weekends, offering flexibility for candidates who excel in dynamic environments. The Front Desk Agent role is essential to maintaining the flow and organization of the front desk while providing top-tier customer service. You will serve as a key communicator between guests and the hotel staff, ensuring seamless coordination and satisfaction. This position is perfect for individuals who thrive in fast-paced settings, enjoy problem-solving, possess excellent multitasking abilities, and take pride in creating memorable guest experiences. The hotel emphasizes a supportive work environment where your skills contribute directly to guest delight and the overall success of the property. Opportunities for advancement exist, including eligibility for competitive benefits with full-time conversion, such as medical, dental, and vision coverage, paid time off, and retirement planning. If you are passionate about hospitality and ready to make every guest's visit unforgettable, now is the time to apply and become an integral part of the Element Nashville Vanderbilt West End team.
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Open availability including weekends
- Excellent communication skills
- Ability to multitask and handle multiple responsibilities simultaneously
- Friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication skills
- Ability to multitask effectively
- Problem-solving abilities
Job Duties
- Greet guests warmly and provide exceptional customer service
- Manage reservations, check-ins, and check-outs efficiently
- Communicate clearly with guests and team members
- Address and resolve guest inquiries and complaints promptly
- Maintain organized front desk operations
- Handle financial transactions accurately
- Coordinate with housekeeping and maintenance for guest requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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