Element Chula Vista - Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $82,000.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our establishment is a reputable hotel known for its commitment to exceptional guest experiences and outstanding service standards. Nestled in a vibrant locale, our hotel combines comfort and elegance to offer guests both a relaxing stay and memorable moments. We pride ourselves on maintaining a warm and welcoming atmosphere, where every visitor feels valued and cared for. Our dedicated team is passionate about hospitality, working cohesively to uphold the highest standards that distinguish our property from others in the industry.

The role of Assistant General Manager is a pivotal position within our management team, designed for an individual who is ready to step into a leadership role that requires both strategic oversight and hands-on involvement. This role provides an exciting opportunity to be the driving force behind the smooth operation and profitability of the hotel. Acting as the General Manager in their absence, the Assistant General Manager will juggle various responsibilities including overseeing multiple departments, managing budgets, boosting revenues, and ensuring operational efficiency. This position is ideal for a confident, solution-oriented leader who thrives in a dynamic hospitality environment and enjoys fostering collaboration among diverse teams.

As the Assistant General Manager, you will spearhead the supervision of departmental heads, ensuring that guest services run impeccably and that all members of the staff are aligned with the company’s mission and values. Your role demands excellent communication skills to advance clear and effective dialogue between teams and guests, creating an inclusive atmosphere where concerns are addressed promptly and with empathy. In this key leadership position, you will also be actively involved in recruitment, training, and development of staff members across all levels, nurturing talent and encouraging continual growth through training programs and mentoring.

Financial acumen is crucial in this role as you will be responsible for interpreting and managing financial data, budgeting, and cost control to support sustained hotel profitability. Familiarity with Windows Operating Systems and management software will enable you to generate insightful reports and streamline operational workflows. Professionalism is paramount; thus, maintaining high standards of grooming and presentation for yourself and your teams is expected.

This full-time position offers competitive salary and benefits, including a range of health and wellness programs, retirement plans, and paid time off, underscoring our commitment to employee satisfaction and welfare. Our organization values proactive leadership and a passion for hospitality, setting the stage for a rewarding career where each day presents new challenges and opportunities to make a positive impact. Join us and become an essential part of a passionate team that strives to deliver unforgettable experiences to every guest while advancing your career in a supportive and dynamic workplace.

Job Requirements

  • At least five years of progressive hotel experience or a four-year degree with 2-3 years of experience or a two-year degree with 3-4 years of related experience
  • Supervisory background required
  • Ability to stay calm and objective under pressure
  • Must hold or be able to obtain Food Handlers, Alcohol Awareness, CPR, and First Aid certifications

Job Qualifications

  • At least five years of progressive hotel experience including rooms or food and beverage
  • Supervisory background with experience leading teams
  • Strong communication and problem-solving skills
  • Experience in staff recruitment, training, and development
  • Proficient in financial analysis and budget management
  • Familiarity with Windows Operating Systems and management software
  • Commitment to high professional standards and guest service excellence

Job Duties

  • Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
  • Proactively identify and resolve operational challenges to ensure smooth hotel operations
  • Recruit, hire, and train Guest Services staff and support ongoing staff development programs
  • Maintain clear and effective communication with colleagues and guests
  • Analyze financial information and data to support hotel operations
  • Utilize Windows Operating Systems for management and reporting tasks
  • Maintain professional appearance and grooming standards for self and staff
  • Provide exceptional guest service to ensure high guest satisfaction

Job Criteria

Experience

Expert Level (7+ years)


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