Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Element Chandler is a modern hotel located conveniently near Chandler Fashion Center, offering guests upscale shopping, dining, and entertainment opportunities in the vibrant city of Chandler. This location provides easy access to local attractions such as Tumbleweed Park and Mesquite Groves Aquatic Center, promoting an active lifestyle for visitors. The hotel features a state-of-the-art fitness center, a refreshing pool, and nutritious food options designed to enhance guests' well-being during their stay. Its architecture showcases bright, open, multi-purpose public spaces that foster productivity, socializing, relaxation, and play. Guests can enjoy spacious open-flow rooms fully equipped with kitchens, signature Heavenly Beds®, and other comfort amenities, all thoughtfully arranged to cater both to work and leisure needs.
The Front Desk Agent role at Element Chandler is essential for creating exceptional guest experiences. As the hotel's first point of contact, the Front Desk Agent functions as the face of hospitality, ensuring every welcome is warm and inviting while managing the check-in and check-out processes with efficiency and professionalism. This position requires mastery in juggling multiple tasks simultaneously, such as managing reservations, handling guest requests, and troubleshooting issues seamlessly, all while maintaining positive and friendly communication. Candidates will have the unique opportunity to create lasting impressions and memorable stays for guests through attentive service and quick problem-solving skills. This position is full-time and offers competitive compensation along with a comprehensive benefits package after an initial waiting period. Benefits include daily pay options, medical, dental, and vision coverage, disability income protection, life insurance, paid time off, employee assistance programs, and retirement plans. This is an excellent opportunity for individuals passionate about hospitality to excel in a dynamic, guest-focused environment and grow within a respected hotel brand.
The Front Desk Agent role at Element Chandler is essential for creating exceptional guest experiences. As the hotel's first point of contact, the Front Desk Agent functions as the face of hospitality, ensuring every welcome is warm and inviting while managing the check-in and check-out processes with efficiency and professionalism. This position requires mastery in juggling multiple tasks simultaneously, such as managing reservations, handling guest requests, and troubleshooting issues seamlessly, all while maintaining positive and friendly communication. Candidates will have the unique opportunity to create lasting impressions and memorable stays for guests through attentive service and quick problem-solving skills. This position is full-time and offers competitive compensation along with a comprehensive benefits package after an initial waiting period. Benefits include daily pay options, medical, dental, and vision coverage, disability income protection, life insurance, paid time off, employee assistance programs, and retirement plans. This is an excellent opportunity for individuals passionate about hospitality to excel in a dynamic, guest-focused environment and grow within a respected hotel brand.
Job Requirements
- high school diploma or equivalent
- previous experience in hotel or customer service environment preferred
- knowledge of hotel management software
- good communication and problem-solving skills
- ability to handle multiple tasks under pressure
- friendly and professional demeanor
- availability to work flexible hours
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related hospitality field preferred
- familiarity with hotel management software
- proficient in Microsoft Office suite
- strong communication and interpersonal skills
- ability to multitask effectively
- customer service oriented
Job Duties
- greet guests warmly and create a welcoming atmosphere
- efficiently manage check-ins and check-outs
- handle guest inquiries and requests promptly
- maintain clear communication with guests and team members
- coordinate reservations and room assignments
- resolve guest issues with quick problem-solving skills
- keep front desk operations organized and running smoothly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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