EG Food Service Associate

Cumberland Farms is a well-established convenience store and food service company known for its commitment to quality, customer service, and community engagement. Operating locations that are frequently open 24 hours, Cumberland Farms emphasizes delivering exceptional experiences to guests with a focus on food operations and retail management. As a leader in the retail convenience industry, the company strives to maintain high standards for product availability, food safety, and guest satisfaction while fostering a positive and engaging work environment for employees. Cumberland Farms is recognized for promoting diversity and inclusion, reflecting the communities it serves, and offering opportunities for growth across various roles within the organization.

The Food Service Team Member role at Cumberland Farms is a dynamic position designed for individuals who are energetic, outgoing, and passionate about customer interaction and food preparation. This position involves preparing high-quality food efficiently while adhering strictly to food safety protocols and company presentation standards. The chosen candidate will play an essential role in ensuring that guests receive timely, high-quality food items in an easy and pleasant manner, contributing to an exceptional customer experience. This role also supports the Retail Store Manager in maintaining an environment that aligns with the company’s values and promotes team engagement.

The Food Service Team Member's daily responsibilities include greeting guests warmly, following precise food preparation processes, maintaining cleanliness and organization, and efficiently operating sales registers when needed. Team members will monitor product stock levels to ensure full availability of food items and rotate stock appropriately. Alongside direct food service tasks, this role calls for leadership by example, demonstrating commitment to company values and policies, and supporting the team with other duties as assigned. The position is available both part-time and full-time, requiring flexibility in work hours, including evenings, weekends, and holidays. Physical stamina is necessary due to prolonged standing, lifting requirements, and the ability to work in various environmental conditions such as cooler temperatures.

Cumberland Farms values candidates who are not only compliant with food safety protocols but who are also team-oriented and possess excellent interpersonal skills. The company encourages a high-energy approach and adaptability to a fast-paced work setting. Computer skills are considered beneficial, and prior experience in retail or guest service restaurants is preferred, though not mandatory. ServSafe or Food Safety certification would be advantageous. Cumberland Farms rewards its employees with competitive pay within a transparent salary range, comprehensive benefits that support financial and career growth, and an inclusive culture that values each individual's unique talents and perspectives. This role is ideal for those seeking a meaningful job where they can positively impact customer satisfaction while developing professionally in a supportive team environment.